Shania Galvez
Springfield,MA
Summary
Dynamic technician with a proven track record at Gary Rome Hyundai, excelling in troubleshooting and preventive maintenance. Recognized for attention to detail and exceptional customer service, I effectively documented service activities and collaborated with team members to enhance operational efficiency. Skilled in diagnosing mechanical issues, ensuring optimal vehicle performance.
Overview
4
4
years of professional experience
Work History
Technician
Gary Rome Hyundai
Holyoke, MA
09.2023 - Current
- Assisted in troubleshooting equipment issues to ensure optimal performance.
- Maintained cleanliness and organization of work areas to promote safety.
- Operated hand tools and machinery following safety protocols and guidelines.
- Supported team members in daily tasks, fostering collaboration and efficiency.
- Documented maintenance activities to maintain accurate service records.
- Learned to calibrate equipment for precise measurements and functionality.
- Participated in training sessions to enhance technical skills and knowledge.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Tested systems, noting issues and completing preventive maintenance.
- Diagnosed and repaired problems with electrical and mechanical systems.
Lube Tech
Jiffy Lube
East Long Meadow
08.2021 - 09.2023
- Conducted routine oil changes and fluid checks for a variety of vehicles.
- Maintained safety protocols while utilizing hand tools and diagnostic equipment.
- Assisted customers with service recommendations to enhance vehicle performance.
- Performed thorough inspections to identify potential mechanical issues.
Education
Certificate - Automotive Technology
Lincoln Technical Institute
East Windsor, Ct11.2023
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Quality control
- Preventive Maintenance
- Documentation and reporting
- Product Inspections
Timeline
Technician
Gary Rome Hyundai
09.2023 - Current
Lube Tech
Jiffy Lube
08.2021 - 09.2023
Certificate - Automotive Technology
Lincoln Technical Institute