Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiasyha Hemphill

Charlotte,United States

Summary

Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks. I am also Flexible hard worker ready to learn and contribute to team success. Attentive and creative professional passionate about helping young children develop emotional, social and educational skills. Familiar with developmentally appropriate activities and experienced by providing nurturing environments conducive to learning. Promote physical, emotional and social health to complement academic progress.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Walmart
Charlotte, NC
07.2024 - Current
  • Assisted customers with finding the right product for their needs.
  • Demonstrated knowledge of store products and services.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Stocked shelves with merchandise according to company standards.
  • Completed transactions in an efficient manner while providing excellent customer service.

Childcare Educator

Aunties Children's Daycare Center
Charlotte, NC
03.2024 - Current
  • Organized and implemented age appropriate activities to stimulate physical, emotional, social, intellectual development of the children.
  • Provided educational and developmental activities for children aged 2-5 years old in accordance with curriculum standards.
  • Utilized positive reinforcement techniques to motivate and encourage children's learning.
  • Assisted in developing and implementing daily routines such as snack time, outdoor playtime, nap time.
  • Participated in team meetings to discuss progress of each child's development and plan future goals for them.

Cashier

Family Dollar
Charlotte, NC
01.2020 - 08.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Customer Service Representative

Spectrum
Charlotte, NC
02.2021 - 03.2022
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.

Education

High School Diploma -

Rocky River High School
Mint Hill, NC
01-2015

Skills

  • Money Handling
  • Regulatory Compliance
  • Loss Prevention
  • Customer Service
  • Department reset
  • Display Setup
  • Product Promotions
  • Customer Engagement
  • Positive and professional
  • Promotional Events
  • Policy and Procedure Adherence
  • Sales goal achievement
  • Calm Demeanor

Timeline

Retail Sales Associate

Walmart
07.2024 - Current

Childcare Educator

Aunties Children's Daycare Center
03.2024 - Current

Customer Service Representative

Spectrum
02.2021 - 03.2022

Cashier

Family Dollar
01.2020 - 08.2022

High School Diploma -

Rocky River High School
Tiasyha Hemphill