Summary
Overview
Work History
Education
Skills
Timeline
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Shania Hart

Atlanta,GA

Summary

Accomplished professional leader offering high performance leading development and implementation of superior sales and operations strategy in residential, retails and office real estate. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and successful in achieving business goals.

Overview

18
18
years of professional experience

Work History

Business Development Manager

CBRE
San Francisco, CA
06.2023 - 12.2023
  • To negotiate and successfully close sales opportunities to meet and exceed agreed sales targets within the target markets.
  • Developed and build long-term professional customer relationships with existing, new and potential clients. Maintain excellent relationships and after sales support to build mutual confidence in line with the agreed business strategy.
  • Submit RFP's Present Sales Decks and Lease Negotiations
  • Host events and high level networking
  • Conduct weekly meetings on current deals in progress
  • Create marketing material, proposals and bids for new business
  • Maintain records and relevant contract documentation in the support of tenders and re-bids for the Business.
  • Project management for closed deals
  • Support re-bids and variations for existing clients.

Sr. Leasing Manager

Westfield- UNIBAIL-RODAMCO
San Francisco , CA
05.2022 - 06.2023
  • Lease all vacant retail spaces including kiosk, temp and Bay Ares Westfield.
  • Drive revenue growth that aligns with the overall company and asset strategy
  • Own the full cycle sales process including prospecting new leads, navigating the C-suite, negotiating contracts, and closing new and renewal business with customers
  • Manage existing client needs and lead the growth to secure a high percentage of renewal business
  • Own the deal flow process with tenants, legal leasing, retail delivery, retail design management, and center management to achieve rent commencement dates
  • Develop deep market understanding and competitive analysis by understanding sales, traffic trends, demographics, and leasing visions for any assigned property
  • Favorably negotiate and execute leases with retailers to achieve center Leasing budget
  • Execute a center-specific merchandising strategy that supports local business development with timely and relevant concepts that offer a point of differentiation for leasing representative's assigned centers

Business Operations

CBRE
San Francisco, CA
07.2021 - 05.2022
  • Working in the Valuation and Advisory Services department I supported/lead the Managing Director's and their 80+ employees for the Mountain Northwest Region with the following: entering standard agreements, bids and appraisals. Also, transactions such as: listing, management, valuation, leasing and sales into appropriate systems (e.g. PeopleSoft, MTA, MSS, VAS, I-track etc) Creating corresponding file(s) that is compliant with company and state requirements.
  • Leas other departments in obtaining necessary verifications from sales professionals on various contingencies in order to adhere to the Company's revenue recognition policies.
  • Prepares billing requests for non-transaction items such as client marketing reimbursement and/or employee reimbursement and invoicing.
  • Covering HR duties including onboarding, timesheet approvals, title change, promotions and termination entries and more
  • Other duties/ support as assigned

Portfolio Sales & Operations Manager

International Work Place Group
San Francisco, CA
07.2017 - 07.2021
  • SPACES/ Regus Commercial Real Estate Office covering Sales, Operations and Team management Leasing /Lease-up and Managing High Rise luxury Office Suites, 14+ building floors at 620+ Offices to 500 Fortune and Start Up Companies
  • Manage/ Motivate Lead Team of 6 Plus
  • Recruit, induct, train and develop team/s to maximize their performance and engagement Provide outstanding customer service to all clients and their guests.
  • Grow revenue through new sales, renewals & expansions/existing clients.
  • Manage NPS
  • Accurately and timely bill and collect revenue Conduct Monthly Audits using company standards
  • Manage controllable cost for the center
  • Evaluate & track monthly P& L's for the center & create a monthly, quarterly & yearly action plan. Accurately and timely bill and collect revenue Conduct Monthly Audits using company standards
  • Manage controllable cost for the center
  • Evaluate & track monthly P& L's for the center & create a

Muti-Site Operations & Sales Manager

Avalon Bay Communities
San Francisco, CA
03.2012 - 06.2017
  • As the multi-site Sales and Service Manager I was the driving force in helping residents find the best place to call home within our Luxury Communities. Maintaining a 98% Occupancy and above assisting with 3 Lease Ups with Avalon's Bay Area Properties awarded top Sales Leaders
  • Determine annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results
  • Conducted daily tours and marketing of the community.
  • Establish sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products Implement national sales programs by developing field sales action plans
  • Maintain sales volume, product mix and selling price by keeping current with supply and demand, changing trends, economic indicators and competitors
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Contribute to team effort by accomplishing related results as needed
  • Achieved personal and teams targets, aligning with company sales policies and strategies
  • Manage, develop, coach, motivate the sales force to develop their skill to ensure that a high professional standard is achieved and monthly sales target and KPI target were met
  • Meet with customers to discuss their evolving needs and to assess the quality of our company's relationship with them
  • Develop and implement new sales initiatives, strategies and programs to capture key demographics

Multi-site General Manager

Satellite Affordable Housing Associates
San Francisco, CA
03.2012 - 06.2014
  • Prepares annual operating and capital budgets
  • Reviews financial statements and reports
  • Supervises the collection of delinquent resident accounts
  • Ensures accuracy of accounting/ rent roll reporting
  • Prepares annual rent increase proposals and other financial
  • Assists in the development, implementation and maintenance of internal controls and procedures that provide operation and fiscal control, cost savings, projections, planning, forecasting and effective utilization of assets and properties
  • Responsible for interacting directly with the sponsor and regulatory agencies such as HUD, CHFA, HCD, and TCAC.
  • Coordinate start-up of operations including application process, contract and service procurement, staff hiring and training.

Leasing Manager/ Sr. Property Manager

Equity Residential
San Francisco, CA
12.2009 - 03.2012
  • Attend weekly staff meetings and report on the status of assigned properties.
  • Financial analysis of assigned portfolio including all CAM (Common Area Maintenance) activities, including a key role in the development, maintenance, and presentation of proforma financial models for these revenues.
  • Leasing and Marketing including the completion of Market Surveys every Monday and/or as requested.
  • Review daily calendar and determine what planning is required for the day in terms of tours, move-ins, move-outs, and vendor activity.
  • Schedule appointments for tours, utilizing Yardi to input traffic and recording all phone calls and walk-ins in Yardi.
  • Review lease expiration dates and oversees the renewal process including; delivering notices, negotiation of renewals and setting appointments as necessary with the resident(s) to review and sign the new lease.

Leasing Consultant/ Assistant Property Manager

Essex
San Francisco, CA
01.2006 - 12.2009
  • Presenting properties and provided amenities in a positive light to prospective tenants
  • Provided tours for prospect tenants as soon as they are available and show them other options we have based on their needs
  • Maintain a positive, productive relationship with tenants
  • Determine the needs, living standards and economic viability of prospect customers
  • Stay knowledgeable of the property market status
  • Negotiate leasing terms and conditions and close deals
  • Managing social media (social Media )

Education

Bachelor of Science - Computer Science

University of XYZ
05.2020

Skills

  • Photography
  • Social Media
  • Marketing
  • PowerPoint
  • Microsoft
  • Floor planner 3D app design
  • Yardi
  • Onesite
  • MRI
  • Salesforce CRM
  • Excel
  • Canva
  • Photoshop
  • Pricing Sheets
  • Bugetting

Timeline

Business Development Manager

CBRE
06.2023 - 12.2023

Sr. Leasing Manager

Westfield- UNIBAIL-RODAMCO
05.2022 - 06.2023

Business Operations

CBRE
07.2021 - 05.2022

Portfolio Sales & Operations Manager

International Work Place Group
07.2017 - 07.2021

Muti-Site Operations & Sales Manager

Avalon Bay Communities
03.2012 - 06.2017

Multi-site General Manager

Satellite Affordable Housing Associates
03.2012 - 06.2014

Leasing Manager/ Sr. Property Manager

Equity Residential
12.2009 - 03.2012

Leasing Consultant/ Assistant Property Manager

Essex
01.2006 - 12.2009

Bachelor of Science - Computer Science

University of XYZ

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Shania Hart