Shania James
Brooklyn,NY
Summary
Seasoned security team member with advanced understanding of facility, grounds, personnel and asset security practices. Hardworking employee with customer service, multitasking and time management abilities. Highly observant and diligent with high integrity, strong attention to detail and excellent problem-solving abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Guard
American International Society
01.2023 - 01.2024
- Conducted daily security patrols of assigned areas.
- Investigated suspicious activity and reported findings to management.
- Provided customer service assistance to staff and customers in a professional manner.
- Issued visitor badges and access cards to authorized personnel.
- Assisted with searches of personnel, vehicles, packages.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Monitored security cameras to identify and respond to suspicious activity.
Security Guard
Metro One Loss Prevention
Queens, NY
01.2021 - 11.2022
- Conduct routine patrols of retail establishments
- Utilize the public address system to deliver critical store-wide announcements
- Conducted daily security patrols of assigned areas.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Provided customer service assistance to staff and visitors in a professional manner.
- Answered questions from the public regarding facility rules and regulations.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
Security Guard
All Purpose Protection
Queens, NY
03.2019 - 12.2020
- Conducted daily security patrols of assigned areas.
- Ensure perimeter security at the establishment, conduct thorough guest searches, and maintain vigilant observation for any signs of suspicious activity
- Investigated suspicious activity and reported findings to management.
- Maintained order during special events such as concerts and conferences.
- Provided customer service assistance to staff and visitors in a professional manner.
Education
High School Diploma - Pleasantville Cottage School
06.2018
Skills
- Security Operations
- Physical Stamina
- Patrolling
- Vigilant and Watchful
- Traffic Control
- Staff Management
- ID Verification
- Personal Security
- Punctuality
- Security Protocols
- Radio Communication
- Verbal and Written Communication
- Surveillance
- Visitor Management
- Access Control
Certification
- Security License
Timeline
Security Guard
American International Society
01.2023 - 01.2024
Security Guard
Metro One Loss Prevention
01.2021 - 11.2022
Security Guard
All Purpose Protection
03.2019 - 12.2020
High School Diploma - Pleasantville Cottage School
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