Shania Jeffers
Charlotte,NC
Summary
Self-motivated professional with experience customer service. Recognized for excellent communication skills and a commitment to ensuring safety and efficiency in all tasks. Prepared to contribute to operational excellence in a dynamic environment.
Overview
8
8
years of professional experience
Work History
Crew Member
McDonald's
2745 Freedom Dr, Charlotte, NC 28208
05.2018 - 07.2018
- Provided excellent customer service by greeting and assisting customers efficiently.
- Maintained cleanliness and organization of dining and kitchen areas.
- Collaborated with team members to ensure timely food preparation and delivery.
- Took orders, prepared meals, and collected payments.
Wheelchair Agent
Gateway Frontline Services
Charlotte, NC
06.2018 - 06.2019
- Assisted passengers with mobility needs, ensuring safe and efficient boarding processes.
- Operated wheelchair equipment in compliance with safety protocols and regulations.
- Coordinated with airline staff to facilitate timely service for passengers requiring assistance.
- Demonstrated strong communication skills while addressing passenger inquiries and concerns.
Cabin Cleaner
Jetstream Ground Service
5501 Josh Birmingham Pkwy, Charlotte, NC 28208
02.2019 - 04.2021
- Ensured thorough cleaning and sanitation of cabin interiors to meet safety and hygiene standards.
- Collaborated with team members to maintain a consistent workflow during peak flight schedules.
- Ensured timely aircraft turnarounds by efficiently cleaning cabins and restocking supplies.
Automotive Detailer
Republic Parking
5501 Josh Birmingham Pkwy, Charlotte, NC 28208
05.2025 - 10.2025
- Performed thorough exterior and interior vehicle cleaning, enhancing overall appearance and customer satisfaction.
- Utilized industry-standard cleaning products and equipment to ensure high-quality results on all vehicles.
- Conducted routine inspections of vehicles for cleanliness and detailing requirements, identifying areas needing attention.
- Managed time effectively during peak hours, meeting deadlines while maintaining attention to detail in work performed.
- Collaborated with team members to ensure consistent quality and timely completion of tasks.
Cabin Cleaner
ABM Industries
5501 Josh Birmingham Pkwy, Charlotte, NC 28208
12.2025 - Current
- Ensured compliance with safety protocols during cabin cleaning operations.
- Conducted thorough inspections of aircraft interiors for cleanliness and damage.
- Collaborated with team members to optimize cleaning workflows and efficiency.
Education
High School Diploma -
West Charlotte High School
2219 Senior Dr, Charlotte, NC 2821606-2018
Skills
- Reliability and punctuality
- Communications
- Time management
- Self-motivation
- Strong work ethic
Timeline
Cabin Cleaner
ABM Industries
12.2025 - Current
Automotive Detailer
Republic Parking
05.2025 - 10.2025
Cabin Cleaner
Jetstream Ground Service
02.2019 - 04.2021
Wheelchair Agent
Gateway Frontline Services
06.2018 - 06.2019
Crew Member
McDonald's
05.2018 - 07.2018
High School Diploma -
West Charlotte High School