Shania Kellum
11807 Greensbrook Forest DR,TX
Summary
Motivated and passionate psychology graduate with a strong commitment to breaking the negative stigma around mental health in minority communities. Dedicated to making a positive impact through culturally responsive support and therapeutic services. Experienced in clinical, educational, and community-based settings with a proven record of compassion, leadership, and service.
Overview
4
4
years of professional experience
Work History
Residential Treatment Staff
Disc Village
Tallahassee, FL
01.2024 - 07.2025
- Provide daily supervision and emotional support to individuals recovering from substance use disorders in a structured residential facility
- Administer prescribed medications safely and document usage per protocol
- Transport clients to therapy appointments, job interviews, and recovery-related outings
- Lead therapeutic group sessions focused on relapse prevention, self-awareness, and emotional regulation
- Collaborate with clinicians to implement individualized treatment and behavior intervention plans
- Promote a safe, respectful, and recovery-focused living environment
Front Desk Associate
Cherry Laurel Senior Living
Tallahassee, FL
05.2023 - 01.2024
- Welcomed residents, visitors, and vendors in a senior living community with professionalism and care
- Provided daily emotional support and companionship to elderly residents, serving as a consistent and trusted presence
- Handled high-volume phone calls, scheduled facility tours, and coordinated interviews for new hires
- Managed package deliveries, guest logs, and front desk operations with strong attention to detail
- Acted as a calming and reassuring figure for residents navigating grief, loneliness, or personal concerns
After-School Aide
Conley Elementary School
Tallahassee, FL
01.2023 - 05.2023
- Provided after-school care for students in a culturally diverse elementary setting
- Assisted students with homework, reading, and classroom assignments, especially those on the autism spectrum
- De-escalated conflicts and supported children with behavioral challenges through emotional regulation strategies
- Created a safe space for students to express themselves, serving as a mentor and trusted listener
- Promoted inclusion, empathy, and cultural awareness among students from various backgrounds
- Communicated regularly with teachers and staff about student needs and progress
Sales Associate
Sally Beauty
Arlington, VA
03.2021 - 01.2023
- Delivered personalized customer service and beauty consultations to a diverse client base
- Operated the point-of-sale system, processed transactions, and resolved customer issues efficiently
- Maintained visual merchandising, organized inventory, and restocked supplies
- Trained new employees on store procedures, product knowledge, and customer interaction best practices
- Consistently met and exceeded sales targets through strong product recommendations
Education
B.S. - Psychology
Florida Agricultural and Mechanical University (FAMU)
12.2024
undefined
Winston-Salem State University (WSSU)
05.2022
Skills
- Clinical experience in substance abuse and behavioral health
- Child behavioral support in academic settings
- Experience supporting individuals with developmental and mental disabilities
- Conflict resolution & crisis intervention
- Organization, time management & emotional intelligence
- Culturally competent communication & rapport building
- Mentorship & youth empowerment
- Team collaboration in residential and educational environments
- Microsoft Office proficiency
- Certified in CPR, Crisis Intervention; Microsoft Certified; RBT (in progress)
Timeline
Residential Treatment Staff
Disc Village
01.2024 - 07.2025
Front Desk Associate
Cherry Laurel Senior Living
05.2023 - 01.2024
After-School Aide
Conley Elementary School
01.2023 - 05.2023
Sales Associate
Sally Beauty
03.2021 - 01.2023
undefined
Winston-Salem State University (WSSU)
B.S. - Psychology
Florida Agricultural and Mechanical University (FAMU)