Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shania Leon

Philadelphia,PA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Tower Rental
06.2023 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained clean sales floor
  • Answered questions about store policies and addressed customer concerns.
  • Communicated with clients to find and design layout best suited for client needs and location.
  • Updated customers on scheduled deliveries of furniture to homes.

PMA

Philadelphia Parks & Recreation
06.2023 - 08.2023
  • Maintained safe pool water quality levels using different chemicals.
  • Skimmed pool surfaces before emptying skimmer baskets.
  • Adjusted water levels following evaporation, winds and thunderstorms.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Removed trash, debris and other waste materials from premises.
  • Confirmed all cleaning tools and equipment were stored properly after use.

Barista

Starbucks
11.2022 - 04.2023
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Pharmacy Technician

Rite Aid
03.2022 - 06.2022
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Counted and labeled prescriptions with correct item and quantity.

Team Member

Target
11.2021 - 02.2022
  • Selected and filled orders from stock to fulfill customer requirements.
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
  • Prepared and organized envelopes, packages, containers, and pallets with correct merchandise counts.

Education

High School Diploma -

Community Academy of Philadelphia
Philadelphia, PA
06.2021

Skills

  • Money Handling
  • Customer Service
  • Order Processing
  • Display Setup
  • Fluent in english and spanish
  • Stocking and Receiving
  • Customer Assistance

Timeline

Retail Sales Associate

Tower Rental
06.2023 - Current

PMA

Philadelphia Parks & Recreation
06.2023 - 08.2023

Barista

Starbucks
11.2022 - 04.2023

Pharmacy Technician

Rite Aid
03.2022 - 06.2022

Team Member

Target
11.2021 - 02.2022

High School Diploma -

Community Academy of Philadelphia

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Shania Leon