Summary
Overview
Work History
Education
Timeline
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Shania Mallarme

Hurst,TX

Summary

Enthusiastic receptionist with two years of hands-on experience providing front-desk service, fair team player with experience in the food industry as well, experience in warehouse and also maintaince, I’m looking forward to using my skills and abilities and making a company better.

Overview

8
8
years of professional experience

Work History

Sales Associate

Star Concessions
07.2024 - 03.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Senior Resident Advisor

Hawaii Job Corps
05.2022 - 07.2024
  • Monitor group living conditions, evaluate situation within dormitories and make decisions and/or recommendations while ensuring safety and proper student behavior.
  • Coordinate activities of dorms including recreation and entertainment.
  • Facilitate Career Success Standards
  • Function as Center Duty Officer

Customer Service Agent

Empyrean Solutions
07.2024 - 02.2025
  • Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
  • Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.

Cargo Agent

ABM Industries
07.2020 - 12.2020
  • Immediately Security check Airplanes after landing.
  • Maintenance in airplanes
  • Clean Crew pit

Hostess

Hibachi Japanese steakhouse
09.2019 - 01.2020
  • Morning food Prep
  • Maintenance
  • Greet and seat customers
  • Take To Go orders
  • Cashier

Receptionist

HNU Energy
04.2017 - 10.2018
  • Inventory
  • Take and make calls
  • Minor maintenance
  • Assist official administrator
  • Scan and fax documents
  • Filing

Education

Office Administration

Job Corps Hawaii
Makawao, HI
05.2017

GED - undefined

McKinley Community School for Adults
04.2016

Timeline

Sales Associate

Star Concessions
07.2024 - 03.2025

Customer Service Agent

Empyrean Solutions
07.2024 - 02.2025

Senior Resident Advisor

Hawaii Job Corps
05.2022 - 07.2024

Cargo Agent

ABM Industries
07.2020 - 12.2020

Hostess

Hibachi Japanese steakhouse
09.2019 - 01.2020

Receptionist

HNU Energy
04.2017 - 10.2018

GED - undefined

McKinley Community School for Adults

Office Administration

Job Corps Hawaii

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Shania Mallarme