SHANIA MCCULLOUGH
Forney
Summary
Compassionate and dependable professional with 3–4 years of customer service experience and 3 years of childcare experience caring for infants to 4-year-olds. Currently working as a Patient Care Technician/Health Coordinator with strong skills in patient support, communication, and care coordination. Known for providing attentive service, maintaining a safe environment, and building positive relationships with patients, families, and team members.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
PATIENT CARE TECHNICIAN/ HUC
Baylor Scott & White
Dallas
01.2025 - Current
- Delivered compassionate bedside care and maintained patient comfort, improving satisfaction metrics with measurable results.
- Assisted patients with activities of daily living to sustain safety and independence, reducing fall risk in assigned patients.
- Recorded vital signs and documented patient status to nursing staff, decreasing care delays and documentation errors.
- Coordinated meal tray delivery and monitored nutritional intake to support recovery and adherence to care plans.
- Dallas
TEAM MEMBER
CAVA
Forney
08.2025 - 12.2025
TEAM MEMBER
Mo'Bettahs
09.2023 - 07.2025
Babysitter
Childcare
Sacramento
01.2021 - 01.2023
- Supervised children during playtime, ensuring safety and engagement.
- Prepared nutritious meals and snacks for children following dietary guidelines.
- Organized educational activities to promote learning and development.
- Teaching good manners by setting clear expectations for behavior in various settings.
- Balanced schedules to promote optimal rest, play and educational periods.
- Observed and documented infant behavior to assess growth and learning.
- Planned and implemented developmentally appropriate activities for infants.
Education
PATIENT CARE TECHNICIAN PROGRAM -
Dallas College
09.2024 - 05.2025
DIPLOMA -
North Forney High School
10.2021 - 05.2025
Skills
- Infection Control & Safety
- Equipment Cleaning & Maintenance Compliance
- Vital Signs Monitoring & Documentation
- Effective Communication & Team Collaboration
- Patient Assistance & Personal Hygiene Care
- Time Management & Multitasking
- Blood Glucose Testing & Specimen Collection
- Confidentiality & Professional Conduct
- Child development
- Nutritional meal planning
- Storytelling
- Parent communication
- Patience and empathy
- Early childhood education
- Positive role model
- Infant, toddler, and preschool curricula
- Child care
Timeline
TEAM MEMBER
CAVA
08.2025 - 12.2025
PATIENT CARE TECHNICIAN/ HUC
Baylor Scott & White
01.2025 - Current
PATIENT CARE TECHNICIAN PROGRAM -
Dallas College
09.2024 - 05.2025
TEAM MEMBER
Mo'Bettahs
09.2023 - 07.2025
DIPLOMA -
North Forney High School
10.2021 - 05.2025
Babysitter
Childcare
01.2021 - 01.2023