Shania Pride
Queens
Summary
Healthcare professional with 8 years of experience across the branches of administration, public health, healthcare coordination & direct patient care. Started career in administrative and secretarial roles gaining a strong understanding of healthcare operations and patient support. Transitioned into supervisory roles in public health and social service organizations, leading teams and managing community health programs. Currently pivoting to nursing to combine my expertise in healthcare administration with direct clinical experience, with the goal of delivering compassionate, patient-centered care while enhancing healthcare efficiency and improving outcomes.
Overview
8
8
years of professional experience
Work History
Certified Nursing Assistant
Exclusive Nursing Staff Inc.
01.2024 - Current
- Assists in the provision of direct patient care under the supervision of licensed nurses, including assisting with bathing, dressing, feeding & mobility activities
- Taking vital signs, collecting specimens, and recording the patient information accurately
- Assists with admission & discharge of patients
- Help with diagnostic tests and clinical procedures
- Complies with all state requirements & facility policies and procedures.
Direct Support Professional (Part-Time)
United Staffing Solutions
10.2022 - 09.2024
- Provides direct care to individuals with intellectual & developmental disabilities
- Documents patient behaviors and assists with treatment modalities
- Keep homes neat and clean with light housekeeping duties
- Implements best practices when assisting and supervising self-help needs, including eating, personal hygiene, grooming, and dressing
Care Coordination Supervisor
The Bridge Inc. Mental Health & Housing Solutions
04.2023 - 11.2023
- Monitored quality of comprehensive care management & transitional care services rendered
- Supervised and oversaw the day-to-day activities of the Care Coordination team
- Initiated ongoing team meetings with care coordinators to implement & review goals, plans of care, comprehensive assessment, HARP, core services and timely documentation
- Completed all weekly and monthly reports
- Provided ongoing monitoring to ensure that client charts and documentation are in compliance with City, State & Federal guidelines
- Provided direct one to one & group clinical supervision for care coordinators
- Utilized various electronic databases as required by Health Homes of which The Bridge participates in
Lead Community Health Worker
Phipps Neighborhoods, Covid 19 CDG Program
12.2021 - 04.2023
- Educated community members about COVID-19 safety, vaccination, and available health resources.
- Provided outreach and support to high-risk populations to improve health outcomes
- Assisted individuals with scheduling COVID-19 tests, vaccines, and follow-up care.
- Connected residents with food, housing, and financial assistance programs during the pandemic.
- Worked with a team to track and report community health needs to city officials
- Worked with clients to help and address barriers to care by scheduling appointments for healthcare providers
- Provided Community Health Workers with adequate coaching and support to ensure the quality of work and accuracy of reports - Developed & Approved CHW Itineraries
Medical Secretary (Temp)
Northwell Health, Pediatric Surgery
04.2021 - 12.2021
- Anticipated the needs of hospital administration and acted accordingly
- Trained and supervised new secretaries
- Managed high patient volumes
- Excelled with deadline intensive environment, ensuring accurate and on time completion of all projects
- Composed correspondence, memos, minutes, and reports of meetings
- Verified patient insurance and monitored ongoing preauthorization needs, working all denials in a timely matter to maximize reimbursement
- Provided friendly and courteous assistance to patients while maintaining patient confidentiality in compliance with HIPPA regulations and hospital guidelines
- Provided clerical support to surgeons by copying, faxing, and filing documents
- Contributed to the goal of maintaining cross-departmental harmony by being a team player and working with multiple departments to further the goals of the health system
Direct Support Professional (Per Diem)
Hand In Hand Family Services
05.2017 - 09.2019
- Performed assistance and care tasks for various young and adult disabled patients
- Assisted patients with dressing and bathing, and recreation and therapy activities
- Updated patients’ family members on condition of their loved ones and progress as necessary
- Provided emergency support to patients and facility staff as needed
- Administered medication as directed by physician
- Monitored progress and documented patient health status changes to keep care team updated
Education
Practical Nursing - Nursing
Hunter Business School
Levittown,NY01-2026
Certificate - EKG,Phlebotomy,CNA
Genesis Medical Training Center
Queens, NYMaster of Healthcare Administration - undefined
Louisiana State University
Shreveport, Louisiana03.2023
Bachelor of Business Administration - Health Service Management
Berkeley College
New York, NY08.2021
Associate of Applied Science - Health Service Administration
Berkeley College
New York, NY08.2020
Skills
- Mental Health First Aid Certified
- EKG Technician
- BLS (AHA) Certification
- Phlebotomy
- Certified Nursing Assistant
- Responding to emergencies
- Respiratory equipment training
- Dementia and Alzheimer's care
- Patient care
- Clinical judgment
- Case management
- Knowledgeable of regulations related to Medicare & Medicaid, & commercial insurance
- Medical Terminology
- Proficient in MS Office: Word, Excel, PowerPoint, and Outlook
- Proficiency in hospital and physician practice and EHR systems (Allscripts, EPIC, Sunrise, etc)
- Motivational Interviewing
Affiliations
- The League of Extraordinary Women
- The National Society of Leadership & Success
- DOHMH Phipps Neighborhood Covid-19 Disparity Initiative Program
Timeline
Certified Nursing Assistant
Exclusive Nursing Staff Inc.
01.2024 - Current
Care Coordination Supervisor
The Bridge Inc. Mental Health & Housing Solutions
04.2023 - 11.2023
Direct Support Professional (Part-Time)
United Staffing Solutions
10.2022 - 09.2024
Lead Community Health Worker
Phipps Neighborhoods, Covid 19 CDG Program
12.2021 - 04.2023
Medical Secretary (Temp)
Northwell Health, Pediatric Surgery
04.2021 - 12.2021
Direct Support Professional (Per Diem)
Hand In Hand Family Services
05.2017 - 09.2019
Master of Healthcare Administration - undefined
Louisiana State University
Bachelor of Business Administration - Health Service Management
Berkeley College
Practical Nursing - Nursing
Hunter Business School
Certificate - EKG,Phlebotomy,CNA
Genesis Medical Training Center
Associate of Applied Science - Health Service Administration
Berkeley College
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