Shania Scott
Kingston,Jamaica
Summary
Motivated and detail-oriented college student pursuing a degree in tourism study with a strong academic foundation and hands-on experience through internships and academic projects. Proven ability to adapt quickly to new environments and contribute effectively in team settings.
Overview
5
5
years of professional experience
Work History
Food and Beverage Attendant
Markee Go
Wisconsin dells, Wisconsin
05.2025 - 09.2025
- Ensured that all food items were properly labeled and stored according to safety regulations.
- Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
- Displayed a thorough understanding of alcoholic beverages by recommending appropriate selections based on customer preferences.
Airbnb specialist
Lotoya Francis
Kingston
10.2024 - 12.2024
- Maintained accurate records of customer interactions and feedback.
- Assisted in developing strategies to increase customer satisfaction levels.
- Provided technical support for customers in resolving complex issues.
Media intern
Damion Donaldson, The Pure Group
, Jamaica
11.2024 - 12.2024
- Engages with corporations serves as a liaison, capturing and creating multimedia content for campaigns, events, and social media.
- Represent the organization professionally, assist with corporate communications, and build relationships with key stakeholders.
- My role included managing content, documenting field activities, and supporting media outreach while ensuring brand consistency.
Marketing Intern
Renee Chambers
Kingston, Jamaica
06.2024 - 08.2024
- Completed daily opening, closing and administrative tasks for smooth business operations.
- Organized and prioritized competing challenges in fast-paced environment.
- Resolved escalated issues and identified solutions to avoid repeat problems.
- Researched and resolved questions and problems affecting customers, providing timely updates.
- Demonstrated effective leadership, collaboration and interpersonal skills to drive teams to successful project completion.
- Educated teams on work priorities while empowering employees to self-organize and make informed decisions.
Event Planner
Renee Champers
Kingston, Jamaica
06.2024 - 08.2024
- Facilitated communication between all stakeholders through regular updates and meetings.
- Developed and maintained timelines for event planning and execution.
- Designed event layouts using floor plan software to optimize attendee experience.
- Conducted post-event evaluations to gather feedback and make improvements for future events.
- Coordinated logistics for annual conventions, including venue selection, catering, and technology setup.
- Worked with clients to understand requirements and preferences and proposed ideas to improve success of each event.
Assistant Teacher Volunteer
Anntonet Boswell
Kingston, Jamaica
06.2020 - 08.2020
- Monitored student progress and reported observations to lead teachers.
- Implemented classroom rules, helping maintain a structured and safe learning environment.
Education
Bachelor of Science - Hotel And Resort Management
University of Technology
Kingston, JM11.2027
High School Diploma -
Meandowbrook High School
Kingston07.2024
Skills
- Presentation Skills
- Promotions planning skills
- Marketing Strategies
- Social Media Best Practices
- Customer service skills
- Communication skills
- Problem Solving skills
- Cultural awareness skills
- Organizational skills
- Leadership and teamwork skills
- Sales and Marketing skills
- Attention to detail skills
- Adaptability and flexibility skills
- Event planning
- Team collaboration
References
- Rev. Dr. Rohan Ambersley, Pastor, Sterling Castle New Testament Church of God, Kingston, (876)577-3384, Sterlingntcog@gmail.com
- Kevin Facey, Principal, Meadowbrook High School, Kingston, (876)925-5965, Principal@meadowbrookhighschool.net
Timeline
Food and Beverage Attendant
Markee Go
05.2025 - 09.2025
Media intern
Damion Donaldson, The Pure Group
11.2024 - 12.2024
Airbnb specialist
Lotoya Francis
10.2024 - 12.2024
Marketing Intern
Renee Chambers
06.2024 - 08.2024
Event Planner
Renee Champers
06.2024 - 08.2024
Assistant Teacher Volunteer
Anntonet Boswell
06.2020 - 08.2020
Bachelor of Science - Hotel And Resort Management
University of Technology
High School Diploma -
Meandowbrook High School