Shania Torres
New Haven
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
6
6
years of professional experience
Work History
PCA
Utopia
New Haven
03.2025 - Current
- Ensured safety of patients by using appropriate lifting techniques while assisting them with mobility activities.
- Responded promptly to emergency situations according to established protocols.
- Reminded patients to take prescribed medications or nutritional supplements.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
- Recorded patient conditions and vital signs before and after medical operations.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
- Accompanied clients to doctor's appointments and outings when necessary.
- Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
- Turned and repositioned bedridden patients to prevent bedsores.
- Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Gave reminders about hygiene practices like brushing teeth or combing hair.
- Managed household duties such as grocery shopping and errand running for clients who are unable to do so themselves.
- Kept instruments and equipment clean and sanitized.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Prepared meals according to dietary guidelines set forth by the physician or dietitian.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Worked effectively in team environments to make the workplace more productive.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
PCA
Elizabeth’s homecare
Branford
03.2020 - 01.2025
- Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Performed vital signs monitoring including blood pressure, temperature, pulse rate and respiration rate.
- Ensured safety of patients by using appropriate lifting techniques while assisting them with mobility activities.
- Responded promptly to emergency situations according to established protocols.
- Reminded patients to take prescribed medications or nutritional supplements.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
- Recorded patient conditions and vital signs before and after medical operations.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
- Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
- Accompanied clients to doctor's appointments and outings when necessary.
- Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
- Turned and repositioned bedridden patients to prevent bedsores.
- Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Gave reminders about hygiene practices like brushing teeth or combing hair.
- Provided emotional support to patients and families during difficult times.
- Managed household duties such as grocery shopping and errand running for clients who are unable to do so themselves.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Kept instruments and equipment clean and sanitized.
- Maintained accurate records of client care services provided on a daily basis.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Assisted with patient admissions, discharges and transfers.
- Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Planned and served meals and snacks to patients according to prescribed diets.
- Provided emotional support and companionship to elderly clients experiencing loneliness or depression.
- Responded to bell or light signal calls to assist patients with needs.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Helped patients to perform range-of-motion exercises as instructed by physical therapists or other healthcare professionals.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Completed routine maintenance and repair.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Managed inventory and supplies to ensure materials were available when needed.
- Worked with cross-functional teams to achieve goals.
- Managed household errands and other essential duties.
- Worked effectively in team environments to make the workplace more productive.
Warehouse Worker
Amazon
North Haven
01.2019 - 02.2021
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Transported goods to designated areas within the warehouse facility.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
- Assisted in packaging and labeling of products for shipment.
- Collaborated closely with other departments on special projects as needed.
- Investigated any reported problems regarding shipping errors or damages.
- Received and tracked incoming inventory shipments.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Ensured safety protocols were followed at all times while operating machinery.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Maintained accurate inventory records using computerized tracking systems.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
- Packed boxes and stock using organizational guidelines.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Assembled orders according to customer requests.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked effectively in team environments to make the workplace more productive.
- Managed inventory and supplies to ensure materials were available when needed.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
Education
High School Diploma -
Cooperative Arts
New Haven06-2018
Skills
- Patient mobility assistance
- Medication reminders
- Personal care assistance
- Patient documentation
- Housekeeping duties
- Patient communication
- Team collaboration
- Emergency response
- Time management
- Problem solving
- Customer service
- Emotional support
- Health and safety
- Able to lift [number] pounds
- Adaptable
- Blood sugar monitoring
- Resident care associate
- Transporting patients
- Attention to detail
- Blood glucose monitoring
- Patient positioning
- Active listening
- Information protection
- Medical terminology
- Heavy lifting
- Dementia and Alzheimer's care
- Personal care aide (PCA)
- Adaptability
- Community activities
- Restocking supplies
- Client advocacy
- Adaptability and flexibility
- Physical therapy support
- Blood pressure measurement
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
PCA
Utopia
03.2025 - Current
PCA
Elizabeth’s homecare
03.2020 - 01.2025
Warehouse Worker
Amazon
01.2019 - 02.2021
High School Diploma -
Cooperative Arts