Shania Vallee
McAllen,TX
Summary
Dependable, hardworking, a dedicated worker who is highly energetic, flexible, outgoing and detailed oriented. Effectively multi task, takes initiative and is organized. A team player who is disciplined, responsible, a quick learner who exercises independent judgement and sound decision making.
Inventory team member well-versed in logistics, supply chain and receiving management. Skilled in securing and managing vehicles, weapons and ammunition.
Overview
6
6
years of professional experience
Work History
US Army Boarder Patrol Security
US Army
Laredo, TX
05.2023 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Delivered products to customer locations on time.
- Provided surveillance of the United States borders for illegal activity.
- Conducted inspections of vehicles and individuals entering the country.
- Assisted in apprehending undocumented immigrants attempting to enter the U.S.
- Patrolled assigned areas along the border for suspicious activities.
- Utilized sophisticated technology such as night vision equipment, binoculars, radios, GPS devices., during patrols along the border area.
- Detected and prevented illegal entry and smuggling of aliens from entering country.
Unit Supply Specialist
Army National Guard
Smyrna, DE
09.2018 - Current
- The unit supply specialist supervises or performs duties involving request, receipt, storage, issue, accountability and preservation of individual, organizational, installation and expendable supplies and equipment
- Active Duty Military
Border Patrol Agent
Active Army
Laredo, TX
11.2021 - 06.2022
- Detected, prevented and apprehended undocumented aliens and alien smugglers at or near land borders by maintaining surveillance from covert positions.
- Prevented illegal trafficking of people, narcotics and contraband into country.
- Interpreted and followed tracks, marks and other physical evidence of illegal aliens and smugglers.
- Detected and prevented illegal entry and smuggling of aliens from entering country.
Delivery Driver
Amazon H2D
Norfolk , VA
06.2021 - 08.2021
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Notified customers of delays to decrease calls to support.
- Answered customer questions regarding shipments.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Handled merchandise in accordance with product handling standards.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Lifted freight and other objects of various shapes, sizes and weights up to [number] pounds.
- Delivered rush merchandise on tight schedules to meet customer targets.
U.S. Army
Fort Hood, TX
05.2020 - 09.2020
- My current rank is a E-4, specialist and As the Unit Supply Specialist, you are responsible for supervising and maintaining all Army supplies and equipment
- You'll receive, inspect, inventory, load and unload, store, issue, and deliver all supplies and equipment
- You'll also safely secure and control weapons and ammunition in security areas.
Warehouse Associate
Amazon Fulfillment Associates
Middletown, DE
09.2019 - 12.2019
- Unpacking ,scanning and stowing items, lifting heavy boxes, long hours, standing and moving fast paste
- Oversaw diverse people and backgrounds
- Maintained a safe working environment
- Made sure all items were clean
- Inspected and crated merchandise
- Inspected equipment
- Server/Customer Service
Dover Downs Hotel & Casino
Dover, DE
07.2019 - 09.2019
- Maintaining supplies, taking orders, completing tasks assigned by the manager, being polite to guests, collecting dirty dishes, and restocking minibars
- Handled 30 tables daily
- Greeted customers, diners, and guests
- Took food and drink orders
- Prepared breakfast, lunch, dinner, and orders
- Served meals
- Handled money
- Swept, mopped, and prepared for customers and guests
Sales Associate
Forever 21
Dover, DE
07.2019 - 08.2019
- Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service
- Operating cash registers, managing financial transactions, and balancing drawers
- Directing customers to merchandise within the store.
Cashier
Wendys
Dover, DE
05.2019 - 07.2019
- Greeting customers, submitting orders, and operating the cash register
- In some cases, perform food preparation and drive-thru duties
- Opened the restaurant
- Welcomed customers
- Assisted with customer inquiries
- Handled customer complaints and concerns
- Handled returns and exchanges
- Handled cash and credit transactions
- Counted cash drawers
- Stocked merchandise
Education
Certificate - Unit Supply Specialist
Army Logistics University
Fort Lee, VA03.2019
High school diploma - General Studies
Norview High School
06.2018
Bachelor of Science - CYBER SECURITY INFORMATION SYSTEMS
DeVry University
Villa Park, ILSkills
- Logistics Branch:
- United States Army Rank: E-4 (6 years)
- Inventory Control
- Logistics
- Security
- Military security
- Quick learner
- Problem solver
- Customer service
- Van driver
- Driver's license
- Inventory Tracking
- Critical Thinking
- Interpersonal Communication
- Time Management
- Flexible and Adaptable
- Social and Emotional Growth
- Emotional Intelligence
- Decision-Making
Additional Information
- Willing to relocate: Anywhere Authorized to work in the US for any employer Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
US Army Boarder Patrol Security
US Army
05.2023 - Current
Border Patrol Agent
Active Army
11.2021 - 06.2022
Delivery Driver
Amazon H2D
06.2021 - 08.2021
U.S. Army
05.2020 - 09.2020
Warehouse Associate
Amazon Fulfillment Associates
09.2019 - 12.2019
Dover Downs Hotel & Casino
07.2019 - 09.2019
Sales Associate
Forever 21
07.2019 - 08.2019
Cashier
Wendys
05.2019 - 07.2019
Unit Supply Specialist
Army National Guard
09.2018 - Current
Certificate - Unit Supply Specialist
Army Logistics University
High school diploma - General Studies
Norview High School
Bachelor of Science - CYBER SECURITY INFORMATION SYSTEMS
DeVry University
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