Shaniah Hall
Cincinnati,OH
Summary
As an ambitious and motivated 18-year-old, I am eager to establish myself in the workforce and contribute to a dynamic team environment. I am seeking a position where I can grow my skillset, embrace new challenges, and collaborate with like-minded professionals. Committed to delivering exceptional results, I am excited to embark on a journey of continuous learning and professional development.
Overview
2
2
years of professional experience
Work History
Sales Associate
Sky Zone Trampoline Park
03.2022 - 05.2024
- Engaged customers in a welcoming manner, providing information about Sky Zone products and services
- Effectively communicated and promoted current promotions and sales offerings to drive revenue
- Utilized strong interpersonal skills to establish rapport with customers, fostering a positive and memorable experience
- Processed customer transactions accurately and efficiently through the point-of-sale (POS) system
- Actively participated in upselling and cross-selling efforts to meet or exceed sales targets
- Assisted in inventory management, restocking products, and conducting regular stock checks
- Resolved customer inquiries and concerns professionally, ensuring customer satisfaction
- Contributed to the development and execution of sales strategies to meet business goals
Crew Member
Dairy Queen
- Provided exceptional customer service by greeting and assisting customers with a positive and friendly demeanor
- Demonstrated proficiency in accurately taking and processing customer orders using the point-of-sale (POS) system
- Effectively operated kitchen equipment, ensuring the preparation and assembly of food items adhered to Dairy Queen standards
- Maintained a clean and organized work environment, following sanitation and hygiene protocols
- Collaborated with team members during peak hours to ensure efficient service and customer satisfaction
- Managed cash transactions, handled cash responsibly, and provided accurate change
- Monitored and restocked inventory, contributing to efficient inventory control and product rotation
- Adapted to varying tasks and responsibilities, showcasing flexibility in a dynamic work environment
Education
Cincinnati Digital Academy
Skills
- Reliable and punctual
- Merchandising understanding
- Sales expertise
- Client Service
- Problem-Solving
- Strategic Planning
- Time Management
- Problem-solving skills
- Teamwork and Collaboration
- Team Leadership
Timeline
Sales Associate
Sky Zone Trampoline Park
03.2022 - 05.2024
Crew Member
Dairy Queen
Cincinnati Digital Academy
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