Overview
Work History
Education
Skills
Activities
Certification
Timeline
Generic

Shaniah Headley

Houston,TX

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cyber & Strategic Risk Analyst - Cyber Strategy

Deloitte
Houston, TX
08.2022 - Current
  • Served as a functional analyst for an agile project surrounding ServiceNow implementation
  • Collaborated with GRC business stakeholders to collect system/process-specific requirements
  • Wrote, implemented, and assisted in reviewing implementation of user stories with unit testing in the ServiceNow development instance
  • Served as a third-party risk analyst for a high-profile technology company
  • Performed third-party security risk assessments for all new vendors and reassessment for existing vendors
  • Analyzed vendor's Soc 2 Type 2, vulnerability scan results, penetration test results, and policies to identify vulnerabilities and gaps in vendor's environments
  • Served as team lead for Escalations processes and communicated issues directly to client.

Strategy & Governance Intern

L'Oreal USA
Remote
06.2021 - 08.2021
  • Created data reports and dashboard including Problem Management related metrics utilizing ServiceNow
  • Organized learning guidebooks and labs for training on Agile in ServiceNow
  • Presented research and data reports to Executive Management.

ServiceNow Administrator Intern

Raytheon Technologies
Remote
06.2020 - 05.2021
  • Business lead for the survey as a service project utilizing ServiceNow
  • Researched development of survey as a service app and presented to Sr
  • Management
  • Evaluated survey responses and configured new layouts to increase completion satisfaction.

Education

BBA - Computer Information Systems

Howard University
05.2022

Skills

  • Python
  • HTML/CSS
  • MySQL
  • Microsoft Office
  • ServiceNow Implementation
  • Jira
  • Technical Writing
  • Cyber Strategy
  • Event Planning
  • Research
  • Data Reporting & Analysis
  • Project Management
  • Leadership
  • Team Management
  • Program Management
  • Marketing
  • Product Development
  • Agile Methodologies
  • Business Requirements Gathering
  • Communication

Activities

  • Howard University Alumni Association - Houston Chapter, Community Service Chair, 02/2023 - Current, Coordinate and lead community service efforts for the Howard University Alumni Association of Houston Organized 4+ community service events to serve the Houston community
  • Deloitte Impact Day, Site Lead, 03/2023 - 06/2023, Organized a food distribution activity for 30+ senior employees at a Houston-based community family center Served 220+ members of the community with fresh produce Assisted with sustainability efforts to create a "zero-waste" event
  • RISE-DC, Mentor, 11/2020 - 06/2022, Served as a mentor to students in the College Prep Plus Program. 2-year commitment to be a mentor to an 11th-grade student at McKinley Tech High School to help prepare them for college and assist them in the college application process. Provided mentees with knowledge on college preparation, career readiness, time management, and other skills needed to contribute to their growth
  • Alternative Spring Break, Site Coordinator, 10/2021 - 03/2022, Coordinated an in-person community service trip to El Paso, TX for 23 student volunteers. Organized community service activities that directly relate to poverty, homelessness, and youth empowerment. Aided the community of El Paso by working in homeless shelters, a community farm, and supported young children and adults on the Autism Spectrum.

Certification

Scrum.org Professional Scrum Master I, 09/2022

Timeline

Cyber & Strategic Risk Analyst - Cyber Strategy

Deloitte
08.2022 - Current

Strategy & Governance Intern

L'Oreal USA
06.2021 - 08.2021

ServiceNow Administrator Intern

Raytheon Technologies
06.2020 - 05.2021

BBA - Computer Information Systems

Howard University

Similar Profiles

CREATE PROFILE
Shaniah Headley