Shaniah Mosley
DeLand,FL
Summary
Versatile and dependable professional with a background in security and customer service, notably at Macy's. Excelled in security operations and problem-solving, ensuring safety and efficient operations. Demonstrated reliability and proficiency in POS systems, enhancing customer satisfaction and operational efficiency. Achieved significant improvements in security protocol adherence and customer service ratings.
Overview
6
6
years of professional experience
Work History
Security Guard
Macy's
The Bronx, New York
02.2023 - 07.2024
- Conducted daily security patrols of assigned areas.
- Enforced safety regulations and monitored access control points.
- Investigated suspicious activity and reported findings to management.
- Completed incident reports regarding violations of policies or procedures.
- Addressed problems quickly and reported clear information while working under minimal supervision.
Cashier
Dollar General
DeLand, Florida
01.2022 - 11.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
Warehouse Worker
UPS
Deltona, Florida
03.2019 - 10.2019
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Digital Shopper
Walmart
Deltona, Florida
02.2018 - 12.2018
- Completed pickup and shopping orders for customers within local area.
- Scanned items when pulling from shelves to update system stock information.
- Processed purchases, returns, and exchanges on behalf of clients, ensuring a seamless shopping experience.
Education
Associate of Applied Science - Nursing
Manhattan Adult Learning Center
Manhattan, NY02-2024
GED -
Bronx Community College
Bronx, NY02-2020
Skills
- Reliability
- Security operations
- Legible report writing
- Security camera monitoring
- Customer Service
- POS Systems
- Cleaning and sanitizing
- Loading and unloading
- Order Fulfillment
- Problem-Solving
Timeline
Security Guard
Macy's
02.2023 - 07.2024
Cashier
Dollar General
01.2022 - 11.2022
Warehouse Worker
UPS
03.2019 - 10.2019
Digital Shopper
Walmart
02.2018 - 12.2018
Associate of Applied Science - Nursing
Manhattan Adult Learning Center
GED -
Bronx Community College