Shaniah Coates

Office of Early Childhood

• Verify student documents for program eligibility
• Review student medical documents for Pre-K enrollment to ensure compliance with health and program requirements
• Communicate pertinent information to parents, colleagues and school personnel by phone, email, and in person.
• Handle inquiries from staff and parents, resolving concerns and escalating issues to appropriate departments.
• Support HR and program management by maintaining student and staff records in COPA and Excel.
• Assist with onboarding support by preparing documents and coordinating schedules for school-based personnel.
• Collaborate with program staff to distribute materials and manage logistics across 200+ schools.
• Prepare reports, agendas, and documentation to facilitate program and leadership meetings.
• Conduct research and analyze data to inform program decisions.

ELECT Teen Parent Program

• Managed day-to-day operations of the Baby Boutique.
• Tracked and maintained records for the program's incentive based "Baby Bucks" system.
• Managed inventory valuation by assigning voucher values to all merchandise.
• Helped foster financial literacy by guiding participants through the shopping and budgeting process.
• Received and stocked merchandise.
• Organized merchandise displays.
• Assisted staff in preparation of program events.
• Retrieved time sheets from various staff around the city.
• Performed other related duties as needed.

• Documented patient care data and communicated updates to supervisors to maintain compliance with state and company standards.
• Interacted with diverse individuals with professionalism, maintaining confidentiality.
• Ensured adherence to organizational policies while providing quality support and care.
• Ensured daily meals were prepared in accordance with patient dietary restrictions.
• Assisted patients with daily activities.
• Provided transportation to and from medical appointments.
• Prepared daily reports of patient activities.
• Ensured patients took daily medications.
• Provided basic medical care to patients.

• Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
• Used pharmacy software to enter prescription and insurance information.
• Assisted pharmacist in final review of filled prescriptions.
• Provided friendly customer service at drop-off and pick-up counters.
• Monitored inventory levels and notified pharmacist of items requiring reorder.

• Maintained lease records and processed financial data, supporting compliance and reporting.
• Provided administrative support to management, including document preparation and database updates.
• Coordinated with tenants and vendors to resolve inquiries efficiently, demonstrating strong communication skills.
• Researched property listings for potential purchase
• Created reports of properties listed and sold in targeted communities
• Prepared lease agreements
• Provided customer support to tenants
• Supported the collection of rent payments using financial management database
• Responded to phone and email inquiries
• Conducted property walk throughs
• Performed other duties as needed