Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shanice Andoh

Houston

Summary

My aim is to be an asset to your organization, by sharing my hard working skills, working ability also to share my leadership qualities and to have a mutual relationship so we both can achieve our goals.

Overview

9
9
years of professional experience

Work History

Store Assistant/Cashier

Meeks Groceries Bar and Farm Store Supplies
  • Operating and utilized register,to record accurate manner of the movement of merchandise.
  • Cash handling for payment of goods and services
  • Stocking product on shelves assisting customers with questions
  • Keep the store organized

Security Officer Supervisor

Iidon Security Associates
01.2025 - Current
  • Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
  • Developed detailed incident reports, providing comprehensive information for management review and decisionmaking.
  • Handled sensitive information discreetly while adhering to strict confidentiality guidelines set forth by the organization.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
  • Provided exceptional customer service to clients, addressing concerns promptly and professionally while maintaining a focus on safety and security.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Completed shift handover reports and debriefed next shift upon arrival.
  • Trained security workers on site-specified procedures.
  • Assessed electronic security systems and reported malfunctions.

Security Officer

Smith Protective Services
02.2024 - 01.2025

  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Reported suspicious activities and persons to law enforcement.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.

Dispatcher/ Returns Clerk

MRD INVENTORY LIMITED
08.2016 - 01.2020
  • Identifying any missing, lost or damaged materials and immediately notify the supervisor
  • Train new hires
  • Keeping track of inventory for all merchandise
  • Receiving and documenting merchandise for delivery
  • Load trucks with goods
  • Ensuring orders are shipped to correct destination in a timely manner

Education

High School Certificate -

Youth Reaching Youth
07.2016

Skills

  • Microsoft Word
  • Internet
  • Outlook

Timeline

Security Officer Supervisor

Iidon Security Associates
01.2025 - Current

Security Officer

Smith Protective Services
02.2024 - 01.2025

Dispatcher/ Returns Clerk

MRD INVENTORY LIMITED
08.2016 - 01.2020

Store Assistant/Cashier

Meeks Groceries Bar and Farm Store Supplies

High School Certificate -

Youth Reaching Youth

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