Shanice Beam
Shelby,US
Summary
Patient care professional with strong focus on safety and comfort. Adept at observing and reporting patient behavior, contributing to stable and safe environment. Known for collaboration and adaptability, highly reliable and responsive to changing needs. Demonstrates keen observational skills and empathetic communication.
Overview
15
15
years of professional experience
Work History
Patient Safety Observant
Atrium Health
Shelby, NC
07.2024 - Current
- Documented patient observations accurately to facilitate effective communication among healthcare teams.
- Enhanced patient safety by providing continuous observation and monitoring of assigned patients.
- Promoted a calm environment by utilizing therapeutic communication techniques with patients experiencing anxiety or agitation.
- Employed positive reinforcement methods to encourage good behavior.
Claims Intake Representative
Brighton Health Plan Solutions
05.2023 - 07.2024
- Input claims data accurately to ensure system integrity
- Resolved claim denials, improving payment efficiency
- Analyzed reports to identify and address claim issues
- Assisted providers with technical queries via calls and emails
- Organized paperwork to streamline claim processing
- Collaborated with team members to resolve complex claims inquiries, fostering a positive work environment and ensuring seamless service delivery
- Remote
Appeals Specialist
Community Care of North Carolina (CCNC)
01.2021 - 05.2023
- Mail benefit determination letters for clinical and administrative denials
- Assist providers and members with technical support and general inquiries
- Resolve daily issues and support projects with administrative oversight
- Schedule events, track trainings, and record meetings efficiently
- Conducted thorough reviews of appeal documentation, ensuring compliance with regulatory standards and reducing error rates significantly
- Remote
Equipment Operator/Picker/Shipping Clerk
Walmart
Shelby, NC
11.2015 - 01.2021
- Forklift operator/stock picker
- Inventory, stocking, loading, unloading and processing orders in a timely manner
- Desk operator in the shipping department
Truck Assembler
DAILMER
Gastonia, NC
09.2011 - 11.2015
- Assemble truck frames in a timely manner using digital blueprints and paper copies
- Power tools, hand tools and overhead cranes transferring frames from one station to another
- Production and assembly based environment
Education
Medical Office Administration Certificate -
Isothermal Community College
North Carolina05-2024
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Kings Mountain High School
Kings Mountain, NCundefined
Carolinas College of Health Sciences
North Carolina05-2023
Skills
- Organization
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Dependable and responsible
- Flexible and adaptable
Timeline
Patient Safety Observant
Atrium Health
07.2024 - Current
Claims Intake Representative
Brighton Health Plan Solutions
05.2023 - 07.2024
Appeals Specialist
Community Care of North Carolina (CCNC)
01.2021 - 05.2023
Equipment Operator/Picker/Shipping Clerk
Walmart
11.2015 - 01.2021
Truck Assembler
DAILMER
09.2011 - 11.2015
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Carolinas College of Health Sciences
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Kings Mountain High School
Medical Office Administration Certificate -
Isothermal Community College