Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shanice Choice

Duluth,GA

Summary

Dynamic Drug General Merchandising Manager at Kroger with a proven track record in assortment optimization and team leadership. Successfully reduced operational costs while enhancing customer experience through strategic merchandising initiatives. Skilled in inventory management and problem-solving, driving profitability and fostering strong vendor relationships to elevate store performance.

Professional in merchandising with keen eye for detail and high standard for results. Known for optimizing product assortment and driving sales growth. Focused on team collaboration and adaptability, ensuring seamless operations and customer satisfaction. Proven skills in inventory management and strategic merchandising.

Overview

6
6
years of professional experience

Work History

Drug General Merchandising Manager

Kroger
05.2022 - Current
  • Managed budget allocation effectively, reducing operational costs without compromising on quality or customer experience.
  • Improved overall store performance by implementing effective merchandising strategies for drug and general products.
  • Optimized store layout to maximize visual appeal, encouraging customers to explore and purchase a wider range of products.
  • Led cross-functional teams to successfully launch new product lines, meeting consumer demands while driving profitability.
  • Developed strong relationships with key industry partners, fostering strategic collaborations that benefited both parties.
  • Oversaw staff scheduling to ensure adequate coverage during peak periods while minimizing labor costs through optimal shift allocations.
  • Monitored inventory levels and avoided shortages with timely replenishment of stock.
  • Facilitated resolution of vendor disputes and discrepancies.
  • Implemented targeted marketing initiatives that drove foot traffic into the store, resulting in higher overall sales numbers.

Assistant Grocery Manager

Kroger
03.2021 - 05.2022
  • Engaged customers and provided very high level of service and support, helping find desired products and items.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Performed key tasks to promote inviting grocery store appearance.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.

Grocery Stocker

Kroger
10.2019 - 03.2021
  • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
  • Assisted in inventory management, performing regular audits to ensure accurate stock levels.
  • Contributed to store''s overall sales goals by effectively merchandising products to attract customers'' attention.

Night Auditor

Marriot Hotel
04.2019 - 10.2019
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
  • Oversaw night auditing of daily room occupancy and hotel revenue.
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
  • Demonstrated proficiency in various software systems used for reservation management, billing adjustments, and report generation.
  • Looked over pending check-ins and payment processes to complete closing procedures.
  • Called guests requiring wake-up calls within two minutes of scheduled call, constantly maintaining positive, and welcoming.

Gas Station Attendant

Shell Gas Station
02.2019 - 04.2019
  • Maintained clean and orderly work station.
  • Ensured accurate cash handling and maintained a balanced register at the end of each shift.
  • Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Assisted with inventory management, helping to keep stock levels consistent and update.
  • Processed fuel and merchandise transactions by operating POS system with accuracy.
  • Boosted upselling success by staying informed about product offerings and suggesting relevant items to customers during transactions.
  • Trained new employees on operational procedures, enhancing team performance.

Education

High School Diploma -

Redan High School
Stone Mountain, GA
01-2011

Skills

  • Assortment optimization
  • Merchandise planning
  • Pricing strategy
  • Competitor analysis
  • Category management
  • Customer service
  • Problem-solving
  • Team leadership
  • Critical thinking
  • Coaching and mentoring
  • Basic mathematics
  • Data collection
  • Documentation and reporting
  • Time management abilities
  • Inventory management
  • Cost controls
  • Inventory coordination
  • Data analysis
  • Demand forecasting
  • Account management
  • Distribution experience
  • Vendor sourcing

Timeline

Drug General Merchandising Manager

Kroger
05.2022 - Current

Assistant Grocery Manager

Kroger
03.2021 - 05.2022

Grocery Stocker

Kroger
10.2019 - 03.2021

Night Auditor

Marriot Hotel
04.2019 - 10.2019

Gas Station Attendant

Shell Gas Station
02.2019 - 04.2019

High School Diploma -

Redan High School

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