Stock, Cashier
Shanice Couch
Walmart
Jersey City,NJ
16
years of professional experience
4
years of post-secondary education
To obtain a position utilizing my skills and knowledge in further advancing within a company.
Work History
Letter Carrier
11 Years 11 Months- Delivered mail and packages along assigned postal routes for United States Postal Service.
- Sorted outgoing and incoming mail by delivery sequence and postal address.
- Collected signatures, postage-due payments, and undeliverable items for USPS records.
- Loaded and unloaded mail trays, parcels, and equipment from postal vehicles.
- Followed postal safety procedures during walking routes, driving, and customer deliveries.
- Resolved customer questions about mail status, delivery instructions, and service concerns.
- Maintained accurate postal records for forwarding, hold mail, and special delivery requests.
- Inspected mailings for correct postage, address format, and postal service compliance.
- Adhered strictly to all federal laws governing the handling of confidential documents.
- Delivered mail to residences and business establishments determined by specific route with on-time delivery of mail.
- Assisted with the preparation of parcels for mailing including weighing and affixing postage labels.
- Conducted regular inventory checks of supplies used during deliveries such as labels, forms.
- Performed minor maintenance on delivery vehicles such as changing oil, checking tire pressure.
- Identified incorrect or incomplete address information on packages prior to delivering them.
- Inspected equipment regularly and reported any needed repairs or replacements to supervisors promptly.
- Processed change-of-address orders accurately according to established procedures.
- Prepared reports detailing daily service performance metrics.
- Loaded mail onto delivery vehicles ensuring proper security and balance of cargo.
- Sorted incoming mail into appropriate categories in accordance with organizational guidelines.
- Tracked undeliverable mail items utilizing internal systems and returned them to sender when necessary.
- Scanned packages for tracking purposes and ensured timely delivery.
- Provided assistance to customers by answering questions related to postal services, rates, and regulations.
- Participated actively in team meetings providing input on operational improvements.
- Resolved customer complaints in a professional manner within established deadlines.
- Maintained communication with supervisors regarding changes in daily route schedules or customer requests.
- Responded quickly to emergency situations involving hazardous materials or other potential safety risks.
- Reported suspicious activities observed while on duty to supervisors immediately.
- Ensured compliance with safety regulations while operating delivery vehicle.
- Collected signatures from customers upon receipt of their mail items.
- Scanned labels on letters or parcels to confirm receipt.
- Sold stamps and money orders to mail customers along daily route.
- Routed all classes of mail in sequence of delivery along established route.
- Provided change-of-address cards and other postal forms upon customer request.
- Collected outgoing mail from homes and businesses to deliver to post office for processing.
- Assisted customers by lifting heavy packages and placing parcels by front door or garage.
- Observed road rules, weather, and road conditions and other factors to maintain safe driving record.
- Recorded address changes to redirect mail for residences or businesses.
- Delivered various types of mail on routes according to strict timelines.
- Used road maps or GPS to verify routes and designated addresses.
- Separated mail to be transported to relay boxes along route for subsequent delivery.
Stock, Cashier
13 Years 6 Months- Stocked shelves and maintained the overall appearance of the store
- Take physical count of stock, check and mark merchandise
- Stamp, attach, and change price tags on merchandise, referring to price list
- Check Out Customers
- Perform Customer Service
Stock, Cashier
1 Year 5 Months- Stocked shelves and maintained the overall appearance of the store
- Take physical count of stock, check and mark merchandise
- Stamp, attach, and change price tags on merchandise, referring to price list
- Check Out Customers
- Perform Customer Service
Education
Certification Of Completion - Cosmetology
High School Diploma
Skills
Route delivery
Delivery accuracy
Route planning
Route management
Route navigation
Multitasking
Package scanning
Situational awareness
Mail sorting
Sorting mail
Sorting technology usage
Parcel handling
Package handling
Heavy package lifting
Mail retrieval
Address verification
Address comprehension
Postal regulations
Insured mail procedures
Registered mail coordination
Postal record management
Postage verification
Logistics
Organizational skills
Time management
Safety awareness
Efficient driving
Vehicle operation
Vehicle maintenance
Vehicle inspections
Vehicle loading
Safety awareness
Extreme weather readiness
Situational awareness
Conflict resolution
Customer service
Interpersonal skills
Team collaboration
Team building
Problem-solving
Analytical skills
Analytical thinking
Persistence
Multitasking
Memory retention
Load management
Mail distribution
Routing software proficiency
Street orientation
Delivery schedule optimization
Delivery accuracy
Mail sorting
Customer service
Postal record management
Routing software proficiency
Parcel delivery
Scan parcels
Postage verification
Load management
Mail sorting
Timeline
Letter Carrier
USPS, United States Postal Service
12.2014 - CurrentRead More
Stock, Cashier
Walmart
05.2013 - CurrentRead More
Hair Design School
Certification Of Completion from Cosmetology
08.2011 - 05.2012Read More
Stock, Cashier
Marshalls
04.2011 - 09.2012Read More
Abraham Lincoln High School
High School Diploma
09.2007 - 06.2011Read More