Shanice Harris
Brownsville,TN
Overview
11
11
years of professional experience
Work History
Quality Control Lab Technician
Pictsweet
Brownsville, TN
08.2019 - Current
- Enhanced product quality by conducting thorough lab tests and analyses on raw materials and finished products.
- Reduced production delays by promptly identifying non-conformance issues and implementing corrective actions.
- Streamlined testing processes for increased efficiency, utilizing automated equipment and advanced testing techniques.
- Collaborated with cross-functional teams to develop and implement robust quality control measures in the manufacturing process.
- Maintained a safe and organized laboratory environment, adhering to established safety protocols and guidelines.
- Provided comprehensive training for new lab technicians, ensuring proper understanding of standard operating procedures and best practices.
- Developed comprehensive reports detailing test results, findings, and recommendations for improvements when necessary.
- Ensured timely completion of required testing through effective time management strategies, prioritizing tasks based on deadlines and urgency levels.
- Enhanced communication between departments by regularly attending meetings and sharing crucial insights related to product quality and performance.
- Assisted in the development of standard operating procedures, ensuring consistency across all laboratory activities and reducing potential errors.
- Participated in internal audits, assisting auditors in reviewing laboratory practices while maintaining transparency about ongoing activities.
- Completed recordkeeping, filing and data entry duties.
- Performed technical and quality systems audits of laboratory.
Retail Sales Associate
Home Furnishings
Brownsville, TN
07.2013 - 08.2019
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Education
Haywood High School
Skills
- Process improvement
- Team collaboration
- Project management
- Decision-making
- Order Processing
- Customer Service
Timeline
Quality Control Lab Technician
Pictsweet
08.2019 - Current
Retail Sales Associate
Home Furnishings
07.2013 - 08.2019
Haywood High School