SHANICE HINDS

I am currently learning my MOS at AIT.

• Managed fuel supply chain operations for military installations and logistics.
• Oversee safety protocols during fuel handling and storage processes.
• Perform inspections, maintenance services, and basic repairs on equipment.
• Conduct daily inspections of storage tanks, pipelines, and other equipment to detect any potential problems or hazards.

• Conducted quality tests on finished products to ensure compliance with standards.
• Maintained laboratory equipment and performed routine calibrations for accuracy.
• Reviewed documents such as HACCP plans, SOPs, SSOPs, COAs, to ensure accuracy prior to distribution.
• Ensured that all products were handled safely per HACCP standards.
• Performed microbial identification tests on clinical specimens using standard microbiology techniques.
• Completed day-to-day duties accurately and efficiently.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Performed quality assurance checks at various stages throughout the reset process.

• Conducted chemical analyses using UV-VIS, IR, HPLC, GC, AA, titrations, viscosity analysis, etc.
• Adhered strictly to GMP standards while performing all job duties.
• Completed day-to-day duties accurately and efficiently.
• Perform wet chemistry testing for raw materials.
• Follow cGMP, USP, and 21 CFR 210/211 requirements for laboratory testing and OOS investigations.
• Review notebooks, forms, and raw data.
• Conduct TOC weekly testing.

• Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments.
• Preparing smoothie, blending, preparing toast, fruit acai bowls
• Juicing fruits and vegetables and bottle juices for sale.
• Cleaning and restocking, emptying trash, and sanitizing equipment and utensils.
• Collaborated with team members to enhance service delivery standards.
• Provided excellent customer service to resolve customer complaints in a timely manner.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Learning about fruit blends, food preparation, and presentation techniques to improve food quality.

• Customer service agents work together as a team to provide excellent customer service and meet corporate objectives.
• Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs Handle objects up to 70 pounds regularly Assist disabled.
• Marshalling Aircraft
• Handling luggage
• Facilitated passenger check-in processes and ensured accurate documentation.
• Managed boarding procedures, verifying passenger identities and flight information.
• Coordinated with ground crew for timely aircraft departures and arrivals.

• Assist with the complete setup and breakdown of the dining area.
• Relay food and beverage orders.
• Maintain a high level of cleanliness and awareness of sanitary practices.
• Anticipate guests' needs, and exceed customer service expectations.
• Maintain composure in a fast-paced environment.
• Relay important information about orders, allergies and special requests to the appropriate person.
• Respond urgently and appropriately to any concerns.
• Present in professional appearance and mannerisms.
• Trained new employees on restaurant procedures and plating techniques.
• Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.

• Greeting guests and taking drink and food orders.
• Assisting management and hosts to meet, greet, and seat guests, and issuing them food and wine menus.
• Staying attentive to the needs of guests in the dining area.
• Presenting menus, serving, and helping customers select food and beverages.
• Answer questions or make recommendations for complementary products.
• Collaborate with other restaurant servers, and kitchen and bar staff.
• Deal with complaints or problems with a positive attitude
• Issue bills and accept payment.
• Processed payments accurately using point-of-sale system.
• Coordinated food and beverage orders with kitchen and bar staff.
• Maintained cleanliness and organization of dining area and service stations.
• Handled guest complaints and resolved issues promptly and professionally.

• Serve customers their food in a polite and friendly manner
• Provides information to help food selections
• Take food and drink orders from customers accurately and with a positive attitude
• Write customers' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
• Engage with customers in a friendly manner.
• Prepare checks that itemize and total meal costs and sales taxes.

• Collected, labelled and stored lab samples according to laboratory specifications.
• Used time management and adaptability skills to prioritise and run multiple tests.
• Prepared lab for daily operations by stocking materials and equipment.
• Supported cleanliness and health standards to foster safe and effective sample analysis.
• Collected clinical and forensic data, contributing to a high-quality knowledge database.
• Managed laboratory supplies and equipment, providing maximum output to meet data deadlines.
• Researched and developed recommendations to resolve process, department and related customer issues.
• Performed daily housekeeping tasks driving efficient laboratory operations.
• Interpreted test results and determined need for retesting.
• Employed scientific methods to promote quality of collected samples and stored specimens.
• Performed routine checks on sensitive lab equipment to achieve consistent and high-performing functionality.
• Reduced occurrence of lab test errors for improved reliability and to avoid need for retesting.

• Compiled measurement data and standardized tests based on collected component material samples.
• Researched and logged quality performance data within the database system.
• Assisted the company wide efforts to maintain ISO 9001 certification.
• Ensured required meetings were kept according to the QAPs.
• Ensured document control records were up to date and available for audit.
• Assisted in tracking Quality management system KPIs to assess the performance of the system.
• Develop and deploy yearly customer surveys, collating and presenting data in order to prepare an action plan for management.
• Provided assistant to the lead Auditor in planning and executing Internal Audits while participating.
• Promote safety guidelines
• Accident investigation and prevention
• Enforce safety policies

• Generating and maintaining quality records
• Monitoring Production and packaging processes
• Testing and certifying raw materials, in process products and finished goods

• Taking customers order
• Multitasking
• Serving and satisfying customers
• Working under pressure
• Standing for long hours

• Assist guests in a friendly and efficient manner
• Operate rides
• Serving and satisfying customers
• Working under pressure
• Standing for long hours
• Keeping the premises clean and organised

• Work tutorial worksheets with the students
• Help students with difficult materials
• Actively engage students by asking questions that will facilitate their understanding
• Provide constructive and accurate feedback on the tutoring log
• Engaged students and made lessons entertaining to hold interest and encourage learning.
• Coached students through challenging material with positive reinforcement and encouragement.

• Routing of scripts
• Checking and totalling marked scripts
• Batching and logging of scripts keeping records of scripts received and dispatched.