HR/Talent Acquisition Professional with a proven track record in diverse industry recruitment. Skilled in enhancing operations through data-driven decision-making, metric analysis, and reporting. Proficient in designing and executing employee appreciation programs, managing projects to improve client satisfaction, and driving organizational efficiency. Enthusiastic change catalyst dedicated to comprehending the intricate requirements of a continually evolving workforce.
Overview
11
11
years of professional experience
1
1
Certification
Work History
HR Recruiter
Harlem Children's Zone
07.2023 - Current
Administer and optimize operations at Promise Academy by strategically refining employee relations, retention initiatives and the full lifecycle recruitment process, ensuring effectiveness, compliance and growth within the organization.
Manage special projects with a strategic emphasis on customer experience during the interviewing process, to boost candidate satisfaction & expedite hiring timelines, resulting in a 25% reduction in time-to-fill improving candidate quality.
Design a suite of tools aimed at improving organization wide communication, and productivity including, job vacancy tracker, full life-cycle workflow, qualifications guide, salary guide, reference template, promotion template etc.
Partner with 20+ leaders from an extensive network of 8 schools, ranging from preschool to high school to coordinate recruitment efforts for instructional & non-instructional hiring including: Lead Teacher, Teaching Assistant, Special Education Coach, Dean of Students, Music Teacher, Spanish Teacher, etc.
Advise Superintendent and Deputy Sup. on current hiring trends, provide recommendations for crafting compelling job narratives, title revisions & enhance compensation structures to heighten appeal/magnetism for prospective candidates.
Cultivate a culture of excellence by closely observing students and teachers, enabling informed decision-making for school development and amplifying best practices.
Foster collaboration with HR colleagues, senior leadership, school leaders and internal/external stakeholders to guarantee timely and efficient sharing of communication updates.
Successfully execute thorough reference checks, extend offers, compose tailored offer letters, and adeptly navigate salary negotiations to secure top-tier talent.
Lead Talent Acquisition Specialist
NYC Administration For Children's Services, ACS
04.2022 - 02.2023
Trained and directed Talent Acquisition Team in full lifecycle recruitment: outreach, sourcing, vetting, coordinating interviews, conducting interviews, delivering conditional offer letters, and reporting post-interview data.
Coordinated 3-5 team meetings a month to ensure TA team met monthly quota and project deadlines.
Fostered an innovative data-driven culture, tracking & maintaining recruitment data used to advise the Assistant Commissioner of Recruitment & Retention with comprehensive analytical support to increase agency success.
Networked & partnered with 40+ CBO's, colleges/universities and contractors & attended monthly public events.
Orchestrated and managed large hiring pools of up to 150 candidates and streamlined same day onboarding.
Collaborated with internal/external marketing teams to provide insight on hiring trends and social media presence.
Partner with various HR departments to advise on recruitment initiatives and onboarding steps.
Outreach Coordinator
Catholic Guardian Services
03.2020 - 01.2022
Recruited participants for the Journey Program/Fair Futures, at vital ACS meetings and department initiatives by implementing innovative marketing and branding strategies for gaining attraction. Partnered with service providers and case planners to address participants' needs. Significantly increased enrollment by 60% and enlisted ¼ of eligible clients within 30-days. Social Media Team Project Manager - Mentoring Internship Program (MIP)
Community Based Service Provider
Cardinal McCloskey Community Services: Promoted 3x
08.2015 - 10.2019
Aided families of youth who were developmentally disabled, medically fragile or had a serious emotional disturbance and preferred long-term care in their homes and communities, rather than an institutionalized setting. Developed treatment plans for the client based on the family's needs and preferences, also ensured services follow an individual and person-centered plan of care. Partnered with school staff and advocated on behalf of child to address educational needs related to their circumstance and/or disability; increased child's productivity and minimized interruption. Provided caregiver with techniques on behavioral support to adjust the child's problematic behaviors. Connected the family with community-based resources and recreational activities to enhance child's functioning. Crisis Avoidance Management & Training (coaching, mentoring and support efforts to avoid or manage crisis, develop safety plans, psycho education, visit the caregiver to monitor
Care Manager
CMCS Promotion
Created, coordinated, and managed individualized health plans for a caseload of 11 children. Conducted home visits, monitored child's progression towards goals found in the DSP and evaluated. Coordinated and executed mandated ACS meetings with child, family, case planner and clinical team. Monitored the mental/physical conditions of each child in efforts to stabilize the home environment. Collaborated with school community to better understand child's strengths and needs. Assessed needs for services and referred child to behavioral healthcare professionals.
Waiver Service Provider
CMCS Promotion
Mentored children towards healthy functioning within the home and community, enforced task completion, explored interpersonal behavior, encouraged socialization, eliminated maladaptive behaviors, increased problem-solving, and strengthened communication skills. Provided resourceful information and techniques to assist child with accomplishing goals.
Case Aide
CMCS Internship
Supervised family/sibling office visits, documented pertinent case related notes during visitation used for testifying in court. Assisted caregivers in coordinating with school officials to address child's behavioral concerns. Acquired bussing to ensure child maintained their academic standards. Assisted families with securing housing and shelter placement. Provided support during psychiatric and medical emergencies.
Goddard Riverside Single Stop Community Center
Administrative Assistant
08.2012 - 05.2013
Conducted intakes and benefit screening for, medicaid, medicare, food stamps, housing, and SSI/SSD. Assisted clients with financial budgeting, participant in voluntary activities for clients. Preformed administrative work and other duties as needed.
Education
Bachelors of Professional Studies - Human Services
Metropolitan College of New York
New York, NY
05.2018
Skills
Business Process Improvement
Leadership & Team Building
Project Management
Networking/Partnerships
Marketing & Branding
Candidate Experience
Talent Acquisition/ Full Cycle Recruiting
Negotiating
Salary Analysis
Employee Relations
Operational Strategy
Training Development and Facilitation
Event Planning
Microsoft Office Suite, Google Suite, Mondaycom, Canva, UKG, SharePoint
Certification
Using Metrics to Drive HR Strategy – SHRM-SCP, PDC
Strategic Human Resources Leadership – SHRM-SCP, PDC
Becoming a Generationally Agile Organization – SHRM-SCP, PDC
Timeline
HR Recruiter
Harlem Children's Zone
07.2023 - Current
Lead Talent Acquisition Specialist
NYC Administration For Children's Services, ACS
04.2022 - 02.2023
Outreach Coordinator
Catholic Guardian Services
03.2020 - 01.2022
Community Based Service Provider
Cardinal McCloskey Community Services: Promoted 3x
08.2015 - 10.2019
Goddard Riverside Single Stop Community Center
Administrative Assistant
08.2012 - 05.2013
Care Manager
CMCS Promotion
Waiver Service Provider
CMCS Promotion
Case Aide
CMCS Internship
Bachelors of Professional Studies - Human Services
Metropolitan College of New York
Using Metrics to Drive HR Strategy – SHRM-SCP, PDC
Strategic Human Resources Leadership – SHRM-SCP, PDC
Becoming a Generationally Agile Organization – SHRM-SCP, PDC
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