Shanice Jackson
Milwaukee
Summary
Compassionate Certified Nursing Assistant with extensive experience at Bradley Estates Nursing Home, excelling in patient care and emergency response. Skilled in medical documentation and promoting hygiene support, I effectively enhance residents' quality of life while ensuring safety and comfort. Committed to fostering independence and dignity in daily living activities.
Overview
7
7
years of professional experience
Work History
Certified Nursing Assistant
Bradley estates nursing home
Milwaukee
06.2024 - 01.2025
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Responded quickly to emergency situations involving sudden illness or injury.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Observed and reported unusual symptoms and changes to charge nurse.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Answered patient call signals and signal lights to determine patients' needs.
- Turned and repositioned bedridden patients to prevent bedsores.
Caregiver/Front Desk Receptionist
Unlimited home care
Milwaukee
06.2019 - 03.2023
- Developed plans for respite care when needed based on availability of family members or other caregivers.
- Educated families about available resources for home health care services in the local community.
- Coordinated transportation services for clients when necessary.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Supported bathing, dressing and personal care needs.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Prepared welcome packages for new hires.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Assisted with onboarding of new employees by providing orientation information and support.
- Answered and directed incoming calls using multi-line telephone system.
- Copied, sorted and filed records of office activities and business transactions.
- Operated photocopiers and scanners, facsimile machines and personal computers.
Caregiver
Talem Home Healthcare
Milwaukee
06.2018 - 06.2021
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Assisted clients with maintaining good personal hygiene.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Helped clients get in and out of beds and wheelchairs.
- Drove clients to doctors' appointments and social outings.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Laundered clothing and bedding to prevent infection.
Education
High School Diploma -
Paul Robeson High School
Chicago, IL06-2013
Skills
- Patient care
- Medical documentation
- Emergency response
- Body mechanics
- Hygiene support
- Patient feeding
- ADL assistance
- Environment safety
- Alzheimer's and dementia care
- Recording vital signs
- Urinary catheter care
- Transfer techniques
- Toileting assistance
Timeline
Certified Nursing Assistant
Bradley estates nursing home
06.2024 - 01.2025
Caregiver/Front Desk Receptionist
Unlimited home care
06.2019 - 03.2023
Caregiver
Talem Home Healthcare
06.2018 - 06.2021
High School Diploma -
Paul Robeson High School