Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
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Shanice King

Chicago,IL

Summary

Goal-driven Assistant Store Manager with 10-year record of accomplishment in exceeding revenue and profit goals while controlling inventory shrinkage and loss percentages. Experienced in monitoring inventory levels, overseeing merchandising and coordinating stock rotation to minimize obsolescence. Enthusiastic, industrious and diligent management paired with skill and fortitude to thrive in dynamic, customer-centric work settings.

Overview

14
14
years of professional experience

Work History

Assistant Store Manager

Walgreens
10.2010 - Current
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Coached and developed store associates through formal and informal interactions.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Handled scheduling for store shifts across 7-day work weeks to achieve adequate staffing.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Supervised cashiers in processing credit, debit, and cash payments to streamline sales.

Security Officer

Allied Universal Security Services
08.2023 - 03.2025

Operations Supervisor

CVS Pharmacy
09.2018 - 11.2020
  • Trained, mentored and motivated employees to maximize team productivity.
  • Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Built upon established practice standards to improve operational performance and reduce labor costs.
  • Evaluated documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Cultivated and strengthened relationships with customers, vendors and internal stakeholders.
  • Reduced process lags and trained team members on best practices and protocols.
  • Drove solutions to predominant operations issues by identifying areas of deficiency and performing root-cause analysis.

Education

Some College (No Degree) -

City Colleges of Chicago-Harry S Truman College
Chicago, IL

Skills

  • Stock management
  • POS systems operations
  • Customer Service
  • Business Development
  • Records management
  • Billing
  • Sales strategies
  • Strategic Planning
  • Customer relations
  • Merchandising
  • Issue resolution
  • Recruiting and hiring
  • Proficient in Computer Technology
  • Employee development

Education and Training

true

Timeline

Security Officer

Allied Universal Security Services
08.2023 - 03.2025

Operations Supervisor

CVS Pharmacy
09.2018 - 11.2020

Assistant Store Manager

Walgreens
10.2010 - Current

Some College (No Degree) -

City Colleges of Chicago-Harry S Truman College

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Shanice King