SHANICE PRADDY
Jersey City,NJ
Summary
To secure a position, and become associated with the company where I can utilize my skills and for the experience, while enhancing the companies, productivity and reputation.
Overview
6
6
years of professional experience
Work History
Specilaty Department Manager
Lowes
01.2020 - 01.2024
- Providing resources and tools to support those directly helping customers provide the best service
- Monitoring use of store power equipment and coaching employees on safe behaviors and lifting techniques
- Specialty Supervisor is primarily responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store
- This includes coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage
- Sales Floor Department Supervisors are responsible for customer-facing activities (e.g., greeting customers, clarifying needs and identifying solutions, closing sales), non-customer-facing activities (e.g., down stocking, inventory management, area recovery) and store safety (e.g., conducting safety walks, reporting hazards, understanding safety and lifting directions)
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Assisted in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.
Flooring Sales Specialist
Lowes
01.2018 - 01.2019
- As a Sales Specialist Flooring being friendly and professional, eager to understand the customer's specific needs in order to pair the best products and service offerings in support of their project
- Ensuring displayed merchandise reflects our high standards of showroom readiness, operates as intended during demonstrations, and is up to date, accurately mirroring the manufacturers current product offering
- Coordinated logistics for delivery and installation of flooring materials, ensuring a smooth process from start to finish.
- Engaging in safe work practices including the proper operation of store equipment
- Organized product displays for better visibility and accessibility, improving the overall shopping experience for customers.
- The Sales Specialist Flooring serves as an expert, explaining the specifications and features of a product or service to existing or potential customers, with the goal of closing a sale
- Drove team revenue totals by bringing in top sales numbers.
- This associate provides exceptional consultative services to customers and confirms their needs are met before leaving the store
- Developed strong relationships with clients, leading to repeat business and referrals.
- The Sales Specialist Flooring is also responsible for executing orders and projects in their area of focus
Project Coordinator
Precision Painting Plus
01.2018 - 01.2019
- Prepare, organize, and maintain comprehensive project documentation, including contracts, proposals, certificates of insurance, and revisions.
- Coordinate and communicate project schedules to internal teams and clients to ensure timely execution.
- Manage bid processes from RFP to final submission, ensuring accuracy and adherence to deadlines.
- Draft and revise project proposals and contracts while maintaining compliance with company policies.
- Handle invoicing, lien releases, and completion of AIA forms.
- Assist with data compilation and spreadsheet management for estimators and executive decision-making.
- Curate and distribute weekly project reports to keep stakeholders informed of progress.
- Maintain inventory of office supplies, uniforms, marketing materials, and essential business resources.
- Provide administrative support to the executive team, optimizing workflow and task management.
Education
Bachelors - Business Administration
CUNY Queens College
Flushing05.2014
Skills
- Inventory Management
- Customer Service
- Time Keeping
- Client Relationships
- Team Leadership
- Time Management
- Project Management
- Public Relations
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Organization
Timeline
Specilaty Department Manager
Lowes
01.2020 - 01.2024
Flooring Sales Specialist
Lowes
01.2018 - 01.2019
Project Coordinator
Precision Painting Plus
01.2018 - 01.2019
Bachelors - Business Administration
CUNY Queens College
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