Shanice Williams
Applebee's Grill + Bar
Ridgewood
1
Language
4
years of professional experience
Adaptable host/server with a strong background in managing waitlists, reservations, and guest seating. Skilled in multitasking, attention to detail, and maintaining polished service. Ready to support smooth operations and strong guest satisfaction.
Work History
Host/Server
1 Year 8 Months- Greeted guests promptly and managed seating flow to reduce wait times during peak service periods.
- Coordinated waitlist and reservations, maintaining accurate table rotation and guest communication.
- Presented menus, described specials, and answered questions to support confident dining choices.
- Took food and beverage orders accurately and entered requests into POS system.
Hospitality Associate
2 Years 1 Month- Greeted guests, delivered tasting room service, and shared wine and sparkling product knowledge
- Recommended wines and sparkling selections based on guest preferences and service needs
- Prepared wine flights, maintained polished presentation, and supported consistent guest experiences
- Processed orders through POS systems while handling cash, cards, and accurate transaction records
Education
Associate of Science - Business Administration
Skills
Catering experience
Teamwork and collaboration
Problem-solving
Time management
Warm and friendly
Reliable and responsible
Cleaning and sanitizing
Multitasking Abilities
Adaptable and flexible
Customer satisfaction
Languages
Spanish
Limited Working
Timeline
Host/Server
Applebee's Grill + Bar
02.2024 - 10.2025Read More
Hospitality Associate
Galway Rock Winery / Saratoga Sparkling Co.
12.2021 - 01.2024Read More
Hudson Valley Community College
Associate of Science from Business Administration
Read More