Dynamic and dedicated professional with extensive experience in healthcare administration. Excelled in enhancing patient satisfaction through effective front desk operations and superior customer service. Skilled in HIPAA compliance and EHR systems, including Epic and Athena, with a proven ability to adapt quickly in fast-paced environments. Demonstrated leadership in training new hires, showcasing a strong blend of interpersonal communication and problem-solving skills. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
References:
Stephanie Lara
Medical Receptionist, Pulmonary Critical Care & Associates
713-371-7105
Olga Placarte
Manager, Comprehensive Sleep Medicine Associates
281-615-9548
Bethany Rosier
Front Desk Coordinator, Berkeley Eye Center
936-523-0627
Katoyya Davis-Lylles
Medical Assistant, Misher Neuroscience Memorial Hermann Hospital
346-810-7140