Shanicia Williams
Lead Custodian
San Diego,California
Summary
Committed Lead with 8 years of Environmental Services within a large healthcare system. Self-starter who can work with or without direct supervision. I'm a confident training leader that has demonstrated planning, organizational and leadership abilities focused on Environmental Services. Highly effective at educating people at all different skill levels. Interpersonal skills and effective organization skills have prepared for this opportunity.
Overview
7
7
years of professional experience
Work History
Custodian
VA Medical Hospital
01.2024 - Current
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Participated in ongoing training opportunities to stay up-to-date on best practices in facilities maintenance.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Maintained well-organized supply closet for easy access to necessary tools.
Environmental Services House, Lead
UC San Diego
07.2019 - Current
- Reduced Main Operating Room turnover time by 30 minutes by creating a standard work sheet
- This improvement provided the opportunity to re-allocate 9 hours a day to improve the Environment of Care
- Experienced at conducting monthly rounds with Perioperative Leadership to ensure that the Main Operating Rooms comply with OSHA, DEH, CDPH regulations
- Developed a training program using Lean Sigma Six principles
- Partners with nursing staff to discuss their linen and supply pars and supply to ensure that patient care is met
- Attended several leadership development classes to ensure a collaborative working environment within a unionized workforce
- Responsible for training new staff in Environmental Services procedures; such as, discharges, terminal cleaning, turnover cases, and safety protocols
- Track and analyzed discharges data for operational needs.
- Evaluated new technologies to reduce the organization''s carbon footprint and promote sustainability goals.
- Assisted in preparing annual sustainability reports, showcasing company-wide progress toward meeting established targets.
- Improved environmental compliance by conducting regular inspections and audits of facilities.
- Supervised and directed daily work of team of 15 + sanitation personnel.
- Developed site-specific environmental management plans to guide sustainable operations at various locations.
- Led environmental training sessions for employees, increasing awareness of best practices.
- Conduct New Hire Orientation trainings
- Trained Supervisors,Leads and frontline staff on specific departmental training and procedures ( various UCSD sites )
- Track and monitor training compliances
- Created training materials and process
- Enhanced workplace safety by developing and enforcing environmental policies and procedures.
Environmental Services, Lead, 4th Shift
Scripps Green
06.2022 - 08.2023
- Experienced at conducting monthly rounds with Perioperative Leadership to ensure that the Main Operating Rooms are in compliant with OSHA, DEH, CDPH regulations
- Developed an Onboarding training program
- Attended several leadership development classes to ensure a collaborative working environment within a unionized workforce
- Responsible for training new staff in Environmental Services procedures; such as, discharges, terminal cleaning, turnover cases, and safety protocols
- Track and analyzed discharges data for operational needs.
- Led environmental training sessions for employees, increasing awareness of best practices.
- Oversaw facility upgrades aimed at enhancing environmental performance while maximizing operational efficiency.
- Improved environmental compliance by conducting regular inspections and audits of facilities.
- Supervised and directed daily work of team of 5 -12 sanitation personnel.
Environmental Services 3rd shift, Lead
Kaiser
01.2019 - 07.2019
- Responsible for training new staff in Environmental Services procedures; such as, discharges, terminal cleaning, turnover cases, and safety protocols
- Conducted quality control inspections on assigned staff to ensure they are meeting established standards.
- Evaluated employee performance regularly, setting attainable objectives aligned with company goals and providing constructive feedback to drive professional growth.
- Promoted teamwork among employees, implementing collaborative initiatives that improved interpersonal relationships within the third shift team.
- Facilitated collaboration between departments during the 3rd shift, ensuring seamless integration of activities and timely completion of projects.
- Supervised and directed daily work of team of 7 -15 sanitation personnel.
Environmental Services Discharge, Lead
Balboa Navy Hospital
12.2016 - 01.2019
- Responsible for training new staff on Environmental Services procedures such as, discharges for isolation cleans, safety protocols and customer service
- Track and analyzed discharges data for operational needs.
- Enhanced workplace safety by developing and enforcing environmental policies and procedures.
- Improved environmental compliance by conducting regular inspections and audits of facilities.
- Developed site-specific environmental management plans to guide sustainable operations at various locations.
- Led training in sanitation and cleaning practices.
- Supervised and directed daily work of team of 15 + sanitation personnel.
- Supervised supplies in inventory and submitted reorder requests.
Education
GED -
Chula Vista Adult School
Chula Vista, CASkills
- Knowledge of standard office equipment (fax, scan, photocopier calculator etc)
- Knowledge of personal computer and computer software skills (MS windows, Excel, Access, Word, PowerPoint, e-mail , sharepoint etc)
- Public speaking
- Skilled Collaborator
- Rapid and Adaptive
- Effective cross functional communicator
- Solutions Oriented professional
- High Achiever
- Customer Service
- Conducting training sessions large and small groups
- Multitasker
- Responsible and Dependable
- Cleaning and sanitizing
- Ability to analyze and interpret data
Training
- Certified in LEAN SIGMA SIX Green Belt for Healthcare - Black Belt in progress.
- Professional Membership of Association for Healthcare Environment (AHE)
- Certified EVS Tech ( CHEST)
- Certified Surgical Suite Cleaning ( CSCT ) = in progress
- People Management Certificate - UCSD Management Series
- Leadership Essentials - UCSD Management series
- EH&S committee team member ( Safety Committee Member)
- Threat Assessment Management (TAM) Sub-committee team member
- Patient Flow Optimization project (PFOB) team member
- Green Operating Room Program ( GOR ) Recycle Program
Timeline
Custodian
VA Medical Hospital
01.2024 - Current
Environmental Services, Lead, 4th Shift
Scripps Green
06.2022 - 08.2023
Environmental Services House, Lead
UC San Diego
07.2019 - Current
Environmental Services 3rd shift, Lead
Kaiser
01.2019 - 07.2019
Environmental Services Discharge, Lead
Balboa Navy Hospital
12.2016 - 01.2019
GED -
Chula Vista Adult School
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