Shanicka Ford
Beaver Falls,PA
Summary
I am passionate about everything I do. Throughout the years I have learned that good customer service in ANY field is a necessity. During my years of working I have mastered the art of people. Affective listening and problem solving is the most powerful tool I carry with me in any position I hold.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Upmc Cranberry Place
Cranberry Township, PA
06.2022 - 06.2024
- Keeping residents in a clean and safe environment, making sure all their daily needs are meet such as personal hygiene, toileting, bathing and eating.
Med Tech/Supervisor/RA
The waters of wexford
Wexford, PA
06.2021 - 11.2022
- My duties include but are not limited too, providing excellent care to our residents, assisting in daily Alf’s, administering medications, taking vitals, reorder medications, rounding with the doctors and just really paying attention to our residents ensuring that they are receiving the best care all around.
Direct Support Professional (DSP)
Passavant Memorial Homes
Rochester, PA
06.2015 - 08.2021
- My duties include but are not limited to, nightly medication count and daily administration of medications to 4 consumers, assist consumers with bathing and getting dressed, food preparation, maintaining the consumers money books, take consumers to doctor's appointments, maintaining cleanliness of the residence, complete all mandatory monthly training's
- Accomplishments
- I had the pleasure of getting two new clients settled into the program. It definitely was not easy but to see the progress they have made and to see them comfortable and happy is well worth the work!
- Skills Used
- Patience and compassion are two skills that are a must in this field! I work with non verbal autistic boys They are away from their family's and only have us to count on to make their days as productive as possible. You need to have a very strong mental and emotional state.
Advanced Patient Care Technician
UPMC
04.2019 - 07.2021
- My duties include but are not limited to: Managing my patient assignment, phlebotomy, cardiac heart monitor (certified), perform 12 lead EKG's,routine vitals and glucose checks, remove foley catheters and I.V's, assist patients with bathing and toileting, accurately track and document patients intake and outtake, obtain specimens for lab work, and documenting the patients daily weight and activities.
OD Technician
Visionworks
Monaca, PA
07.2018 - 07.2019
- My duties include but are not limited to, scheduling patients appointments, verifying insurance eligibility for upcoming appointments obtaining insurance authorization for exams and materials, pretesting patients using the optomap machine, auto refractor and visual fields and working along side the doctor, teach new contact lens class, assist coworkers with answering phones, and sales.
Manager
Wirelesszone
Monaca, PA
10.2014 - 12.2014
- Maintain inventory for the store, ordering merchandise as needed. Greet and assist customers with purchases, bills, and questions. Network to build clientele. Bank deposits, scheduling, and communicating with coworkers on all levels.
- Accomplishments
- I was able to increase the stores overall revenue, successfully train an excellent employee that also increased sales and customer flow.
- Skills Used
- Team work, effective communication, strong customer service skills, and being attentive.
Education
Certificate - Medical Terminology
Community College of Beaver County
Monaca, PACertificate - medical transcription
Community College of Beaver County
Monaca, PADiploma - High School
Big Beaver Falls Senior High
Beaver Falls, PA01.2000
Skills
- Phlebotomy (3 years)
- Transcription (5 years)
- Windows
- Customer service (20 years)
- Vital Signs (5 years)
- Vital signs
- Sales (10 years)
- B2B specialist (5 years)
- Medical records
- EKG (3 years)
- Medical terminology
- Receptionist (10 years)
- Specimen collection / processing (10 years)
- Communication skills
- Nursing
- EMR systems
- Foley catheter (10 years)
- Supervising experience (10 years)
- Documentation review
- Patient Care (20 years)
- Medical Terminology (10 years)
- Medical Records (10 years)
- Front desk
- CPR (10 years)
- Hotel experience
- Ophthalmology
Certification
- First Aid Certification
- CPR Certification
- Certified Medication Aide
- BLS Certification
Additional Information
- I currently have and keep updated:
- Cardiac Arrhythmia Certification
- Certificate in CPR/BLS
- Act 33 Child Clearance
- Act 34 Criminal Clearance
- Act 73 FBI Clearance
Timeline
Certified Nursing Assistant
Upmc Cranberry Place
06.2022 - 06.2024
Med Tech/Supervisor/RA
The waters of wexford
06.2021 - 11.2022
Advanced Patient Care Technician
UPMC
04.2019 - 07.2021
OD Technician
Visionworks
07.2018 - 07.2019
Direct Support Professional (DSP)
Passavant Memorial Homes
06.2015 - 08.2021
Manager
Wirelesszone
10.2014 - 12.2014
Diploma - High School
Big Beaver Falls Senior High
Certificate - Medical Terminology
Community College of Beaver County
Certificate - medical transcription
Community College of Beaver County