Shanida Johnson
Benton Harbor
Summary
Compassionate care coordinator with extensive experience at Beacon Specialized Living Services, excelling in behavioral management and emergency care. Proven ability to enhance operational efficiency and maintain meticulous records, ensuring quality care for individuals with mental disabilities. Strong communicator dedicated to fostering independence and improving client well-being.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Assistant Home Manager
Beacon Specialized Living Services
Kalamazoo
08.2016 - Current
- Coordinator of care for individuals with mental disabilities.
- Developed strategies to improve overall operations efficiency and effectiveness within the facility.
- Scheduling appointments
- Driving residence to and from appointments.
- Cooking
- General housekeeping
- Behavioral treatment management
- Ordering
- Transportation
- Emergency care and treatment
- Counsel clients for independent living
- Communicated with patients with compassion while keeping medical information private.
- Maintained records management system to process personnel information and produce reports.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Ensured all residents received adequate medical attention when needed.
- Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
- Explained policies, procedures and services to patients.
- Maintained updated knowledge through continuing education and advanced training.
Home Health Aide
Alliance Home Healthcare Agency
Berrien Springs
07.2013 - 04.2016
- Delivered high level of assistance with cooking, meal preparation and shopping.
- Documented patient status and reported changes in care needs.
- Helped client with medication self-administration.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
- Assisted clients with bathing, dressing and incontinence care.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Transported individuals to medical appointments and assisted with errands.
- Maintained clean and well-organized environment for client happiness and safety.
Certified Nursing Assistant
Orchard Grove nursing home
Benton Harbor
05.2009 - 06.2010
- Assisted patients in ambulation and transfers using proper body mechanics.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Used mobility devices to transport patients.
- Answered patient call lights promptly and responded to requests appropriately.
- Provided emotional support to family members during difficult times.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Monitored food intake and output as directed by nursing staff.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Distributed drinking water and nourishment to residents.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
Cashier
Walmart supercenter
Benton Harbor
08.2008 - 04.2009
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Conducted price checks for special orders or discounts as requested by customers.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Maintained work area and kept cash drawer organized.
- Followed company security procedures for handling large sums of money.
- Greeted customers promptly and responded to questions.
- Discounted purchases by scanning and redeeming coupons.
- Answered customer inquiries regarding store policies and procedures.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
Bachelor of Science - Healthcare Administration
University of Phoenix
Tempe, AZ05-2014
Skills
- Care coordination
- Behavioral management
- Record management
- Emergency care
Languages
English
Professional
Certification
- CPR and first aid
- CPI
- Suicide prevention
- Recipient rights training
References
References available upon request.
Timeline
Assistant Home Manager
Beacon Specialized Living Services
08.2016 - Current
Home Health Aide
Alliance Home Healthcare Agency
07.2013 - 04.2016
Certified Nursing Assistant
Orchard Grove nursing home
05.2009 - 06.2010
Cashier
Walmart supercenter
08.2008 - 04.2009
Bachelor of Science - Healthcare Administration
University of Phoenix