Shaniece Boyd
Summary
Diligent and passionate professional with 5 years of experience providing memorable hospitality for clients or guest. People-oriented with exceptional communication skills. Safety-minded, also skilled in working under pressure and adapting to new situations and/or challenges. Eager to contribute to a company's success and motivated to learn, grow, and excel.
Overview
5
5
years of professional experience
Work History
Personal Care Assistant
Comfort Keepers
12.2021 - 11.2022
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Home Health Care Aide
Valley Home Care
03.2019 - 10.2021
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted patients with handling daily chores and errands cleaning personal spaces.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Dispatch Assistant
Dacosta Plumbing
08.2018 - 01.2019
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Directed dispatching, routing, and tracking of two fleet vehicles.
- Maintained professional relationship with clients and plumbing technicians to increase trust, reliability and rapport.
- Communicated with drivers and personnel to coordinate times for appointments.
- Generated reports to track deliveries and maintain proper records and documentation.
- Provided customers with information on solutions and services provided.
Receptionist
Liberty Tax Service
12.2017 - 06.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Education
Dental Assistant Diploma - Dental Assisting
MDT Institute
Duluth, GA03.2024
High School Diploma -
Hazleton Area High School
Hazle Township, PA06.2017
Skills
- Time Management
- Conflict & Complaint Resolution
- Championship & Emotional Support
- Flexible
- Positive Attitude
- Attentive
- Reliable
- Emotional Intelligence
Timeline
Personal Care Assistant
Comfort Keepers
12.2021 - 11.2022
Home Health Care Aide
Valley Home Care
03.2019 - 10.2021
Dispatch Assistant
Dacosta Plumbing
08.2018 - 01.2019
Receptionist
Liberty Tax Service
12.2017 - 06.2018
Dental Assistant Diploma - Dental Assisting
MDT Institute
High School Diploma -
Hazleton Area High School
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