Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shaniece Brown

Fayetteville,NC

Summary

Resourceful United States Army Specialist with 4 years of experience as Culinary Specialist providing food service and dining facility management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales Associate position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales Associate position. Ready to help team achieve company goals. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

8
8
years of professional experience

Work History

Food Service Specialist

The Children's Courtyard
10.2023 - 06.2024
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Maintained proper temperatures during storage, cooking and serving.
  • Kept surfaces, tools and equipment clean and sanitized.
  • Enhanced customer satisfaction by ensuring timely and efficient food service deliveries.
  • Applied knowledge of macronutrients and micronutrients to prepare healthy meals.
  • Spearheaded efforts to achieve high health inspection scores through diligent adherence to sanitation guidelines and regulations.
  • Utilized time management skills effectively prioritizing tasks under pressure ensuring smooth operations during busy periods.

Cook

NAF
12.2022 - 06.2023
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Managed kitchen staff, supervised preparation of foods ,and explained steps for readying specialty items.
  • Mentored staff in expectations and parameters of kitchen goals and daily work.
  • Maintained central standardized recipe and ingredient repository with nutritional and cost information.

Food Service Worker

Veteran’s Affairs Hospital
03.2020 - 12.2022
  • Prepares cold sandwiches, beverages, and food trays.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Learned other teammates' work tasks to train as backup.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

92G Culinary Specialist

Army
03.2016 - 12.2019
  • Executed new builds for cafes and micro kitchens in partnership with design and construction team.
  • Verified that daily nutritional and special culinary servings complied with laws, company regulations and accepted nutritional standards.
  • Prepared nourishing, palatable and well-balanced meals to enhance formal, informal and offsite dining experiences.
  • Inspected deliveries for accuracy and safety.
  • Prepared and served food to approximately 1500 personnel in average 2-3 hours.
  • Maintained high personal grooming standards and uniform presentation.
  • Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
  • Implemented quality control initiatives to reduce downtime and increase revenue.
  • Analyzed issues and employed improvement processes.

Orderly Clerk

Army, Fort Bragg
04.2018 - 12.2019
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Retrieved mail, packages and documents on behalf of soldiers, promptly verifying receipt and arranging for pickup or transmittal.
  • Resolved service-related problems and documented actions in system.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Monitored, tracked and conveyed important company information to command staff to help optimize company readiness.
  • Maintained confidentiality of company data and condition to safeguard military information.
  • Supported soldiers in-processing, discharges and transfers to promote team productivity.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Evaluated employee records and productivity to complete employee evaluations.
  • Developed standard operating procedures for all administrative employees.
  • Utilized client and staff feedback to maintain customer partnerships and increase revenue.
  • Coached soldiers on company processes while managing employees to achieve maximum production.
  • Managed office operations while scheduling appointments for department managers.
  • Transported patients via wheelchair to and from rehabilitation and daily activities

Education

Advance Training - Culinary Arts

Army Quartermaster Center And School
Fort Lee, VA
06.2016

Military Training -

US ARMY Basic Combat Training
Fort Jackson
03.2016

General Education -

Norwalk High School
Norwalk, CT
06.2013

Skills

  • Customer Service
  • Reading Comprehension
  • Information Assistance
  • Office Supplies and Inventory
  • Office Meetings
  • Team Goals
  • Call Transfers
  • Efficiency Improvement
  • Written, communication
  • Communicating with Patient Families
  • Complex Problem-Solving
  • Answering Questions
  • Microsoft Office
  • Verbal communication

Timeline

Food Service Specialist

The Children's Courtyard
10.2023 - 06.2024

Cook

NAF
12.2022 - 06.2023

Food Service Worker

Veteran’s Affairs Hospital
03.2020 - 12.2022

Orderly Clerk

Army, Fort Bragg
04.2018 - 12.2019

92G Culinary Specialist

Army
03.2016 - 12.2019

Advance Training - Culinary Arts

Army Quartermaster Center And School

Military Training -

US ARMY Basic Combat Training

General Education -

Norwalk High School

Similar Profiles

CREATE PROFILE