Shaniece Houston
Fort Lauderdale,FL
Summary
Proficient Supervision Specialist with experience in overseeing operations and ensuring regulatory compliance. Strengths include providing clear direction, fostering team cohesion, and implementing effective policies to optimize productivity. Skilled in training, coaching, and evaluating staff to optimize performance. Notable for creating a positive work environment that enhances employee performance while simultaneously driving division objectives forward. Successfully improved operational procedures leading to heightened efficiency and quality output.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Community Programs Supervision Specialist
Broward Sheriff's Office
Fort Lauderdale, FL
12.2021 - Current
- Supervise adult offenders, ensuring compliance with court-ordered conditions such as drug and alcohol testing, substance abuse treatment, and community service.
- Conduct initial interviews with probationers to clarify requirements, fostering successful adherence to probation terms.
- Maintain detailed records of client progress, exceeding departmental guidelines for accuracy and timeliness.
- Enforce sanctions for non-compliance, contributing to measurable improvements in compliance rates.
- Train and mentor new probation specialists and administrative staff, standardizing policies, and enhancing team proficiency.
- Assist in developing and implementing innovative training methods.
- Collaborate with management to streamline operations, ensuring policy adherence, and operational efficiency.
- Serve on interview panels, evaluating candidates, and providing recommendations to management for hiring decisions.
- Provides customer service to attorneys, judges, law enforcement personnel, and the general public.
Administrative Support Specialist
Broward Sheriff's Office
Fort Lauderdale, FL
05.2018 - 12.2021
- Accurately processed court dispositions in the agency’s database, ensuring timely updates and compliance with judicial requirements.
- Maintained effective communication with law enforcement agencies, judicial entities, attorneys, judges, and other government organizations to facilitate seamless case management.
- Conducted initial intake interviews with probationers, gathering personal information.
- Reviewed court orders and probation conditions assigned by judges, ensuring proper documentation and adherence to legal mandates.
- Assisted with the collection and processing of probation fees and restitution payments, contributing to streamlined financial accountability.
Education
MBA -
University of Phoenix
Tempe, AZ01-2026
Bachelor of Science - Business
University of Phoenix
Tempe, AZSkills
- Case Management
- Records Maintenance and Accuracy
- Staff Training and Development
- Team Leadership and Motivation
- Problem Identification and Resolution
- Operational Issue Resolution
- Strategic Planning and Prioritization
Accomplishments
- Consistently recognized for excellence by receiving "Exceeds Expectations" ratings on performance evaluations for two consecutive years.
Certification
- Notary Public, State of Florida, Commission Expires 2028
Timeline
Community Programs Supervision Specialist
Broward Sheriff's Office
12.2021 - Current
Administrative Support Specialist
Broward Sheriff's Office
05.2018 - 12.2021
- Notary Public, State of Florida, Commission Expires 2028
MBA -
University of Phoenix
Bachelor of Science - Business
University of Phoenix
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