Shaniece Miller
Hollywood,FL
Summary
My objective is to obtain a position that will enable me to use my educational background and transferable skills to manage and create new opportunities and enhanced experiences. An opportunity to exemplify charisma and determination exceling beyond measures. The responsibility to communicate efficiently, make executive decisions, exceed customer expectations, and achieve company goals. Currently seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Account Executive
Yelp
03.2022 - Current
- Worked directly with local businesses to help them achieve their goals through Yelp's advertising programs
- Provided a consultative approach to every sale and worked with each client to determine their business's needs and aspirations
- Exceeded monthly sales goals, consistently staying ahead of daily metrics, and handling rejection in stride, all in a team-focused environment
- Became an expert in Yelp's advertising solutions, and adapted product recommendations quickly to suit client needs.
Recruiting & Operations Coordinator
WALCOTT ENTERPRISES
01.2020 - 01.2023
- Scheduled and managed interview logistics after reviewing resumes and cross-referencing sources (social media, googling, etc.)
- Supported the collection of new hire paperwork ensuring the proper closeout of all assigned onboarding tasks
- Scheduled interviews with the hiring manager as well as partnering clients
- Posted Job opportunities on company social media channels
- Provided operational and administrative support
- Coordinated requisitions and offer letters through applicant tracking system with a focus on accuracy.
Renewal & Operations Specialist
UPLYFT CAPITAL
01.2016 - 12.2020
- Assisted with underwriting and closing prospects by creating genuine urgency, addressing concerns, and emphasizing potential benefits of the company services and products
- Built business relationships to ensure clients were transparent about expectations and comfortable providing financials
- Processed SBA Loans, Blue vine LOC, and Merchant Advances, as well as verifying and collecting stipulations
- Provided detailed proposals, including processing service options, analyzed financials, and opportunities for growth
- Monitored competitor rates and approaches as well as followed current market developments
- Led and recruited for the department and trained new employees on renewal process
- Developed and implemented sales strategy in order to achieve personal and company goals
- Create templates for marketing and reporting
- Followed up with clients regarding current payment status and capital needs.
Operations Supervisor
SIMPLE HEALTH
01.2013 - 12.2016
- Verified Members Policies by State Financial Guidelines
- Recruited new employees and lead Orientation
- Trained employees on Sales Force and Company Software
- Completed daily analysis reports
- Oversaw 25 Employees
- Trained on phone sales etiquettes and rebuttals to keep retention low.
Category Supervisor
VICTORIA SECRET
01.2010 - 12.2014
- Created Customer loyalty by opening store cards and provided Excellent Customer Care
- Exceeded sales quota quarterly by suggesting add-on
- Increased stores sales by 12.8% in two months as a sales lead
- Over Saw 60 Employees
- Created Employee Schedules and weekly budgets.
Bank Teller
SOVEREIGN BANK
01.2009 - 12.2010
- Implemented Customer privacy Act
- Advertised and opened numerous new accounts
- Processed paperwork for compliance
- Prioritized to Abide by Federal Monetary regulations
- Sold enticing rates to Investors.
Education
Bachelor of Science in Business Management, International Marketing and Sociology -
Johnson & Wales University
Miami, FLSkills
- Recruiting
- Underwriting
- Microsoft Office
- CPR
- Telemarketing
- Interviewing
- Employee orientation
- Loan processing
- Logistics
- Administrative experience
- Salesforce (3 years)
- Sales
- ATS
- Customer relationship management
- Salesforce
- Marketing
- Google Docs
- Customer service
- Budget Development
- Sales Quota Achievement
- Strategy implementation
- Strategic selling
- Business development and planning
- Written and verbal communication
- New business opportunities
Certification
- Salesforce Certification
- CPR Certification
Timeline
Account Executive
Yelp
03.2022 - Current
Recruiting & Operations Coordinator
WALCOTT ENTERPRISES
01.2020 - 01.2023
Renewal & Operations Specialist
UPLYFT CAPITAL
01.2016 - 12.2020
Operations Supervisor
SIMPLE HEALTH
01.2013 - 12.2016
Category Supervisor
VICTORIA SECRET
01.2010 - 12.2014
Bank Teller
SOVEREIGN BANK
01.2009 - 12.2010
Bachelor of Science in Business Management, International Marketing and Sociology -
Johnson & Wales University
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