Shaniece Pratt

Executed customer transactions at cash register, ensuring accuracy and efficiency.

• Provided personalized service to build relationships with customers.
• Maintained current store, product, and promotional knowledge to drive consistent sales.
• Arranged merchandise displays to highlight new styles and attract customer interest, driving increased sales.
• Trained over 50 new associates on company culture, menu knowledge, and service standards.
• Managed 10 to 15 tables simultaneously in a high-pressure kitchen environment, maintaining average ticket times under 10 minutes.
• Utilized marking and calling systems to communicate orders to grill, achieving 99% accuracy without digital displays.