SHANIECE PUNTER
Summary
I have over 20+ years in retail. I am a
detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus and supporting team objectives.
Overview
25
25
years of professional experience
Work History
Retail Associate
Old Navy
- Greeted customers and found out what each customer wanted/needed
- Recommended, selected, and helped locate/obtain merchandise based on customer needs and desires
- Prepared merchandise for purchase
- Answered questions regarding the store and its merchandise
Cashier
Old Navy
- Received payment by cash, check, credit cards, vouchers, and automatic debits
- Answered customers' questions and provided information on procedures/policies
- Helped customers find the location of products
- Issued receipts, refunds, credits, and change due to customers
- Greeted customers entering the establishment
Manager of Merchandising
Old Navy
10.1999 - 12.2024
- Reviewed financial statements, sales/activity reports, and other performance data to measure productivity/goal achievement as well as to identify areas needing cost reduction and/or program improvement
- Directed and coordinated activities of the store concerned with the production, pricing, sales, and distribution of products
- Hired and interviewed job applicants
- Supervised and trained a staff of three shift/floor supervisors
- Prepared staff work schedules and assigned specific duties
- Directed and coordinated financial/budget activities to fund operations, maximize investments, and increase efficiency
Education
High School Diploma -
Morris High School
Skills
- Cash Handling
- Customer Service
- Visual Merchandising
- Hiring
- Interviewing
- Employee Training
- Supervision
- Progressive Discipline
- Employee Engagement
- Vendor Relations
- MS Office (Word, Excel, Outlook)
- Scheduling
- POS Systems
- Inventory Management
Timeline
Manager of Merchandising
Old Navy
10.1999 - 12.2024
Retail Associate
Old Navy
Cashier
Old Navy
High School Diploma -
Morris High School
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