Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shaniece Recio

Atlanta,GA

Summary

Enthusiastic and tech-savvy candidate, providing exceptional administrative, management and customer service support to clients. Proficient in multitasking and effectively prioritizing tasks to achieve the best results, co-operate exceptionally well and communicate effectively. Motivated, hardworking, poised, efficient, competent and always thrives for the best. Strong commitment to research. Possesses good listening skills, problem solving as well as developing positive relationships with team members and customers to meet the demands of each client and sustain business. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Open to enhance my knowledge, understanding and experience in the world of work, to effectively contribute and apply my knowledge towards the organization in which I work for.

Overview

7
7
years of professional experience

Work History

Remote Office Associate

Navigate Wellness
Atlanta, GA
01.2017 - Current
  • Strong analytical and problem solving skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team.
  • High standards of attention to detail, documentation and record-keeping.
  • Helping customers find offers that meet their preferences.
  • Maintaining relationships with existing clients.
  • Explaining the features and benefits of products and services to customers.
  • Possess in-depth product knowledge and be able to conduct demos and handle objections.
  • Educating customers on different services.
  • Organizing files for billing, customer and client records, etc.
  • Processing bills and helping clients or customers if they have any questions about their charges.
  • Updated company website content with new product descriptions or images.
  • Proofread and corrected correspondence and reports for error-free documentation.
  • Provided HR administrative assistance to management team.
  • Monitored office services mailbox for business support needs and requests.
  • Coordinated support to facilitate general office operations.
  • Encouraged and improved cross-department internal communication.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Maintained positive working relationship with fellow staff and management.

Virtual Assistant

ACTS OF SERVICE STAFFING AGENCY
Atlanta, GA
03.2017 - 10.2023
  • Compiled data from various sources to create reports and presentations.
  • Conducted research on potential leads for new business opportunities.
  • Assisted in the development of marketing materials such as brochures and flyers.
  • Working in teams to help foster creativity and learning, gaining new perspective, boosts Productivity, strong work ethic and team spirit etc.
  • Provided technical support to customers with software installation or troubleshooting issues.
  • Proofread documents for accuracy prior to final submission to clients.
  • Maintained a database of client information including contact details, preferences..
  • Generated weekly progress reports detailing tasks completed during the week.
  • Scheduled meetings with stakeholders via video conferencing tools.
  • Researched current trends in the industry and identified potential areas for improvement.
  • Updated website content with new products or services offered by the company.
  • Working in teams to help foster creativity and learning, gaining new perspective, boosts Productivity, strong work ethic and team spirit etc.
  • Screened emails and decluttered inbox by creating folders, labels and filters.
  • Assisted in market research to understand business trends and boost business strategy.
  • Facilitated virtual meetings to help participants focus on content and offer technical support.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.

Education

Business Administration

ASHWORTH COLLEGE
01-2021

QA Engineer

Simpli Learn
Online

Skills

  • Critical Thinking
  • Report Preparation
  • Paperwork Processing
  • Presentation Development
  • Passion for delivering exceptional service customer experiences
  • Strong communication and interpersonal abilities
  • Technical proficiency (eg, Excel, Microsoft,etc)
  • Meeting Scheduling
  • Data entry expertise
  • Administrative assistance
  • Operations Support
  • File Organization
  • Proofreading abilities
  • Spreadsheet Creation
  • Document Control
  • Website Management
  • Website Design
  • Problem-solving and creative thinking
  • Sales
  • Negotiation Skills
  • Active Listening
  • Adaptability
  • Administrative Support
  • Conflict Resolution

References

References available upon request.

Timeline

Virtual Assistant

ACTS OF SERVICE STAFFING AGENCY
03.2017 - 10.2023

Remote Office Associate

Navigate Wellness
01.2017 - Current

Business Administration

ASHWORTH COLLEGE

QA Engineer

Simpli Learn
Shaniece Recio