Summary
Work History
Education
Skills
Timeline
Generic
SHANIECE WALKER

SHANIECE WALKER

CEDAR RAPIDS,IA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I am an organized and dependable candidate who is successful at managing multiple priorities with a positive attitude. I have a willingness to take on added responsibilities to meet team goals.

Work History

Paraprofessional Educator

Cedar Rapids Community School District
12.2022 - Current
  • Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
  • Provided support during classes, group lessons, and classroom activities.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Reported on student progress, behavior, and social skills to parents.
  • Tailored lesson plans for students with emotional and cognitive disabilities.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Provided support to help students with special needs learn and grow.

Site Director

KCE Champions: Before And After School Program
06.2022 - 11.2022
  • Evaluated team member strengths and assigned tasks based upon expertise and background.
  • Implemented best practices and safe operating procedures.
  • Developed work schedules for team members to maximize shift coverage.
  • Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
  • Supported young children through development of life skills such as taking turns, resolving conflict and expressing emotions appropriately.
  • Complied with state and federal child care provider guidelines and regulations.
  • Planned fun, educational activities for children aged 5 to 12.
  • Incorporated exciting and engaging activities to achieve student participation and hands-on learning.

Service Coordinator: Supervisor

OPTIMAE LIFESERVICES
11.2021 - 06.2022
  • Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
  • Provided leadership, guidance and support to staff members.
  • Maintained accurate records and full compliance with government regulations and agency guidelines.
  • Resolved customer complaints and issues to drive satisfaction and loyalty.
  • Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
  • Assisted clients with navigating and accessing social services such as housing and medical care.
  • Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
  • Advocated for clients to assure respected rights and wishes.
  • Assisted clients in developing and setting realistic goals to promote positive change.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Conducted home visits to assess living environment and facilitate access to necessary resources.
  • Participated in professional development and training opportunities to enhance clinical skills.

Youth Service Worker/ Front Office Soecialist

Tanager Place
08.2020 - 10.2021
  • Monitored progress towards service plan goals.
  • Provided key emotional support to special needs youth.
  • Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Used Welligent and other medical software to schedule new and follow-up appointments for patients.
  • Supported office staff and operational requirements with administrative tasks.

Education

Associates Of Arts - History

College of DuPage
Glen Ellyn, IL
05.2020

Skills

  • Multi-Line Telephone Systems
  • Office Connections
  • Business Operations Understanding
  • Customer and Client Relations
  • Correspondence Management
  • Meeting Preparation
  • Staff Management
  • Expense Reporting
  • Employee Timesheet Processing
  • Time Management
  • Service Coordination
  • Strategic Planning
  • Facility Safety
  • Organization Skills
  • Service Quality
  • Customer Satisfaction
  • Performance Improvement
  • Event Planning
  • Prioritization
  • Leadership Competency
  • Work Site Preparation
  • Site Layout
  • Site Surveys
  • Team Supervision
  • Positive Reinforcement Methods
  • Coordinate Team Operations
  • Customer Service
  • Microsoft Office
  • Training and Development
  • Coordination

Timeline

Paraprofessional Educator

Cedar Rapids Community School District
12.2022 - Current

Site Director

KCE Champions: Before And After School Program
06.2022 - 11.2022

Service Coordinator: Supervisor

OPTIMAE LIFESERVICES
11.2021 - 06.2022

Youth Service Worker/ Front Office Soecialist

Tanager Place
08.2020 - 10.2021

Associates Of Arts - History

College of DuPage
SHANIECE WALKER