Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I am an organized and dependable candidate who is successful at managing multiple priorities with a positive attitude. I have a willingness to take on added responsibilities to meet team goals.
Work History
Paraprofessional Educator
Cedar Rapids Community School District
12.2022 - Current
Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
Provided support during classes, group lessons, and classroom activities.
Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Reported on student progress, behavior, and social skills to parents.
Tailored lesson plans for students with emotional and cognitive disabilities.
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Provided support to help students with special needs learn and grow.
Site Director
KCE Champions: Before And After School Program
06.2022 - 11.2022
Evaluated team member strengths and assigned tasks based upon expertise and background.
Implemented best practices and safe operating procedures.
Developed work schedules for team members to maximize shift coverage.
Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
Supported young children through development of life skills such as taking turns, resolving conflict and expressing emotions appropriately.
Complied with state and federal child care provider guidelines and regulations.
Planned fun, educational activities for children aged 5 to 12.
Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Service Coordinator: Supervisor
OPTIMAE LIFESERVICES
11.2021 - 06.2022
Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
Provided leadership, guidance and support to staff members.
Maintained accurate records and full compliance with government regulations and agency guidelines.
Resolved customer complaints and issues to drive satisfaction and loyalty.
Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
Assisted clients with navigating and accessing social services such as housing and medical care.
Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
Advocated for clients to assure respected rights and wishes.
Assisted clients in developing and setting realistic goals to promote positive change.
Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
Conducted home visits to assess living environment and facilitate access to necessary resources.
Participated in professional development and training opportunities to enhance clinical skills.
Youth Service Worker/ Front Office Soecialist
Tanager Place
08.2020 - 10.2021
Monitored progress towards service plan goals.
Provided key emotional support to special needs youth.
Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
Adhered to strict HIPAA guidelines to protect patient privacy.
Transcribed phone messages and relayed to appropriate personnel.
Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Checked patient insurance, demographic, and health history to keep information current.
Organized paperwork such as charts and reports for office and patient needs.
Used Welligent and other medical software to schedule new and follow-up appointments for patients.
Supported office staff and operational requirements with administrative tasks.
Education
Associates Of Arts - History
College of DuPage
Glen Ellyn, IL
05.2020
Skills
Multi-Line Telephone Systems
Office Connections
Business Operations Understanding
Customer and Client Relations
Correspondence Management
Meeting Preparation
Staff Management
Expense Reporting
Employee Timesheet Processing
Time Management
Service Coordination
Strategic Planning
Facility Safety
Organization Skills
Service Quality
Customer Satisfaction
Performance Improvement
Event Planning
Prioritization
Leadership Competency
Work Site Preparation
Site Layout
Site Surveys
Team Supervision
Positive Reinforcement Methods
Coordinate Team Operations
Customer Service
Microsoft Office
Training and Development
Coordination
Timeline
Paraprofessional Educator
Cedar Rapids Community School District
12.2022 - Current
Site Director
KCE Champions: Before And After School Program
06.2022 - 11.2022
Service Coordinator: Supervisor
OPTIMAE LIFESERVICES
11.2021 - 06.2022
Youth Service Worker/ Front Office Soecialist
Tanager Place
08.2020 - 10.2021
Associates Of Arts - History
College of DuPage
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