Summary
Overview
Work History
Education
Skills
Timeline
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LaShundra Green

Summerville,United States

Summary

Highly motivated and committed healthcare professional with a proven history of superior performance at individual, team, and organizational levels. Skilled in multitasking and prioritizing workloads with little or no supervision, ensuring efficient and timely completion of tasks. Detail-oriented professional seeking to leverage medical background and team-building skills in a deadline-driven environment.

Overview

6
6
years of professional experience

Work History

Caregiver

Imperial Homecare
01.2024 - Current
  • Administered medication as prescribed by healthcare professionals, monitoring for adverse reactions and maintaining meticulous records
  • Accompanied clients to appointments, social events, and outings, offering support and assistance as needed

Customer Advocate

Palmetto State Amory
01.2022 - 12.2023
  • Answered multiple phone lines, transferred calls to corresponding departments filed customer records and billed accordingly Customer Service
  • Demonstrated proficiencies in telephone, e-mail, and fax and front-desk reception within high-volume
  • Ensured smooth operations by supporting executive team

Patient Scheduling Coordinator

Change Healthcare
02.2021 - 01.2022
  • Coordinated daily scheduling for Endocrinology facility
  • Guaranteed first-class customer service, enthusiastically anticipating and catering to patient needs and requirements
  • Provided administrative support to healthcare teams, helping to streamline patient care processes

Call Center Representative

Singapay
12.2018 - 04.2020
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.

Education

Certified Phlebotomist -

National Healthcare Association
12.2024

Certified Medical Assistant -

National Healthcare Association
12.2024

CPR Certified -

American Red Cross
Charleston, SC
06-2024

Certified Nursing Assistant

Credentia
Charleston, SC
04-2016

GED -

Fort Dorchester High School
North Charleston, SC
01.2008

Skills

  • Patient care coordination
  • Medical terminology
  • HIPAA compliance
  • Patient scheduling
  • Vital sign monitoring
  • Data entry
  • Phlebotomy
  • Medical office administration

Timeline

Caregiver

Imperial Homecare
01.2024 - Current

Customer Advocate

Palmetto State Amory
01.2022 - 12.2023

Patient Scheduling Coordinator

Change Healthcare
02.2021 - 01.2022

Call Center Representative

Singapay
12.2018 - 04.2020

Certified Medical Assistant -

National Healthcare Association

GED -

Fort Dorchester High School

Certified Phlebotomist -

National Healthcare Association

CPR Certified -

American Red Cross

Certified Nursing Assistant

Credentia

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LaShundra Green