Shanieka Wilcher
Pompano Beach,FL
Summary
- Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
Work History
Customer Service Cashier
Home Depot
Medical Assistant
Pulmonary Of South Florida
02.2014 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
Warehouse Worker
Empire Staffing
10.2012 - 01.2014
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
Customer Service Cashier
Home Depot
05.2004 - 09.2012
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Cashier
Publix
02.2000 - 04.2004
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Assembly Line Worker
List Industries Inc.
06.1995 - 01.2000
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Followed protocols to enhance protection and maintain safe work environment.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
Education
No Degree - Medical Assisting
Florida Career College -
Margate, FL04.2013
High School Diploma -
Deerfield Beach High School
Deerfield Beach, FL06.1996
Skills
- Food and Beverage Experience
- Upselling Techniques
- Retail Merchandising
- Work Task Prioritization
- Microsoft Office
- POS Inventory System Operation
Timeline
Medical Assistant
Pulmonary Of South Florida
02.2014 - Current
Warehouse Worker
Empire Staffing
10.2012 - 01.2014
Customer Service Cashier
Home Depot
05.2004 - 09.2012
Cashier
Publix
02.2000 - 04.2004
Assembly Line Worker
List Industries Inc.
06.1995 - 01.2000
Customer Service Cashier
Home Depot
No Degree - Medical Assisting
Florida Career College -
High School Diploma -
Deerfield Beach High School
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