Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Shaniequa-Lee Richards

Savannah,GA

Summary

Proven team player with a track record of initiative, as demonstrated at Phantom Fireworks, where I created a welcoming atmosphere and efficiently managed customer inquiries. Skilled in data entry and possessing a Soft Skills Certificate, I excel in high-stress situations, ensuring customer satisfaction and repeat business through excellent communication and reliability.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Greeter/ Costumer Service

Phantom Fireworks
06.2024 - 08.2024
  • Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
  • Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.
  • Answered customer questions and pointed individuals in right directions.
  • Provided friendly, attentive service throughout peak times for responsive customer care.

Sales Associate

The Childrens's Place
01.2024 - 06.2024
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.

Volunteer/ Property Management

Drayton Tower Apartments
11.2023 - 02.2024
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Helped out with different task that were given to me.

Sales Associate

Hollister.Co
06.2023 - 07.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Crew Member

Mcdonalds
09.2022 - 12.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

Bachelor of Science - Computer Science

Georgia Southern University
Statesboro, GA
05-2027

Skills

  • Patience and composure
  • Initiative and Self-motivation
  • Team player mentality
  • Welcoming demeanor
  • Reliability and punctuality
  • Data entry proficiency

Certification

Soft skills

Languages

English
Native or Bilingual
Spanish
Elementary

Timeline

Greeter/ Costumer Service

Phantom Fireworks
06.2024 - 08.2024

Sales Associate

The Childrens's Place
01.2024 - 06.2024

Volunteer/ Property Management

Drayton Tower Apartments
11.2023 - 02.2024

Sales Associate

Hollister.Co
06.2023 - 07.2023

Crew Member

Mcdonalds
09.2022 - 12.2022

Bachelor of Science - Computer Science

Georgia Southern University

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Shaniequa-Lee Richards