Summary
Accomplishments
Skills
Work History
Education
Overview
Hi, I’m

Shanierra McGowan

Portland,United States

Summary

Proven track record of enhancing operational efficiency, evidenced by the role at iDeal Access, LLC where minimizing scheduled conflicts where over by 30%. Adept at fostering positive client relationships and maintaining high levels of satisfaction. Skilled in organization, time management, and maintaining discretion, bringing a blend of hard and soft skills critical for dynamic business environments.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service, position. Ready to help team achieve company goals.

Accomplishments

Accomplishments
  • Achieved 30% implementation plan through effectively helping with research, additional resourcing, locations planning, mapping and state compliance.
  • Collaborated with a team of 8 in house employee's and up to 30 outsourced laborers in the project development of construction cleaning 8000 plus sq.ft
  • Recognized by customers and professional vendors for expedient and effective service.
  • Accomplished high performance through team motivation and leadership.

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Flexible and Adaptable
  • Active Listening
  • Dependable and Responsible
  • Multitasking
  • Excellent Communication
  • Organization and Time Management

Work History

Parenting Responsibilities

Homemaker
10.2012 - Current

Job overview

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proved successful working within tight deadlines and a fast-paced environment.

IDeal Access, LLC

Personal Assistant to the Owner
06.2020 - 03.2024

Job overview

  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained an organized workspace for the owner which facilitated easy access to important documents when needed.
  • Maintained appropriate filing of personal and professional documentation..
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Reduced administrative workload for the owner through proficient handling of routine tasks, allowing them to focus on higher-level responsibilities.
  • Displayed absolute discretion at handling confidential information.
  • Managed approximately 30-60 incoming calls, cold calling, emails and faxes per day from customers.

Clutter-Less, Corporation

Scheduler
04.2012 - 10.2014

Job overview

  • Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
  • Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
  • Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Monitored and optimized inventory, and reordered materials as required.

Education

Palmdale High School
Palmdale, CA

High School Diploma
07.2008

University Overview

Overview

12
years of professional experience
Shanierra McGowan