Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shanijia Henderson

Atlanta,GA

Summary

Dynamic professional with experience in warehouse operations, customer service, and a strong willingness to learn and take on new career challenges, with a proven track record of effectively resolving issues, fostering teamwork, and delivering exceptional customer service.

Overview

3
3
years of professional experience

Work History

Operator

Itron
09.2024 - 07.2025
  • Handled multiple machinery types, showcasing flexibility in different settings.
  • Adhered to protocols to maintain workplace safety.
  • Encouraged a collaborative environment by promoting teamwork among peers.
  • Facilitated skill development for team members through hands-on training.

Customer Service Representative

Walmart
01.2022 - 12.2023
  • Handled high-pressure scenarios with professionalism.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Seneca High School
Seneca, SC
05.2023

Skills

  • Attention to detail
  • Problem-solving
  • Teamwork and collaboration
  • Persistent
  • Valid Driver's license
  • Heavy equipment operation
  • Heavy lifting
  • Flexible schedule
  • Analytical thinking
  • Issue resolution
  • Loading and unloading
  • Customer service
  • Warehouse operations
  • Work scheduling

Timeline

Operator

Itron
09.2024 - 07.2025

Customer Service Representative

Walmart
01.2022 - 12.2023

Seneca High School