Summary
Overview
Work History
Education
Skills
Timeline
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Shanik Austin

Irvington

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Assistant Asset Manager

Newark Housing Authority
10.2023 - Current
  • Assisted in budget development and monitoring activities, helping to keep expenditures aligned with financial goals.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained sufficient number of units market-ready for lease.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Analyzed financial data to generate accurate reports on property performance metrics, enabling informed decision-making by senior management.

Paraprofessional

Marion P Thomas Charter
09.2021 - 10.2023
  • Enhanced students'' critical thinking skills by incorporating problem-solving activities and group projects into the curriculum.
  • Contributed actively in IEP meetings with parents, administrators, and support staff,
  • Participated in ongoing professional development opportunities

ABA Therapist

Compass ABA
10.2020 - 09.2023
  • Improved patient outcomes by implementing individualized ABA therapy plans tailored to each client''s needs.
  • Maintained neutrality when supporting patients despite difficult behavior.
  • Provided comprehensive treatment by working in close collaboration with multidisciplinary team of professionals.
  • Delivered social skills curriculums and programs in support of client skills development.
  • Conducted parent training sessions focused on teaching behavior management strategies.

Front Office Manager

Newark Public Schools
03.2016 - 08.2019
  • Implemented staff training programs, improving employee performance and team cohesion.
  • Implemented pre-arrival preparations such as assigning rooms based on specific requirements
  • Coached employees through day-to-day work and complex problems.
  • Prepared agendas and took notes at meetings to archive proceedings.
  • Oversaw work processes and performed quality control tasks to increase revenue and reduce production times.

Behavioral Aide

Washington Academy School Of Special Needs
11.2014 - 01.2016
  • Reduced incidents of disruptive behavior by establishing clear expectations and consequences for students.
  • Developed social skills training programs to improve peer interactions and relationships among students.
  • Performed intake triage, vitals and assisted patients with mental health screenings.
  • Assisted staff members during emergency situations while maintaining professionalism and observational skills.

Customer Service Representative

Enterprise Car Rental
03.2012 - 11.2014
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Contributed to sales growth by upselling products and services
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

High School Diploma -

Central High School
Newark, NJ
06.2012

Skills

  • Portfolio Management
  • Lease Administration
  • Financial Analysis
  • Rent Collection
  • Property Management
  • Functional Communication Training
  • Data Collection

Timeline

Assistant Asset Manager

Newark Housing Authority
10.2023 - Current

Paraprofessional

Marion P Thomas Charter
09.2021 - 10.2023

ABA Therapist

Compass ABA
10.2020 - 09.2023

Front Office Manager

Newark Public Schools
03.2016 - 08.2019

Behavioral Aide

Washington Academy School Of Special Needs
11.2014 - 01.2016

Customer Service Representative

Enterprise Car Rental
03.2012 - 11.2014

High School Diploma -

Central High School

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Shanik Austin