Shanika Booth
Central Islip
Summary
Dynamic Residential Program Manager with a proven track record at Head Injury Association, specializing in individualized support planning and program compliance monitoring. Skilled in fostering community engagement and developing strong relationships with families, while leading staff training initiatives to enhance care quality. Committed to continuous improvement and effective communication.
A residential professional with solid foundation in managing multifaceted residential programs. Proven ability to improve operational processes and elevate client services. Known for fostering teamwork and consistently achieving results, adapting seamlessly to evolving demands. Expertise in program coordination and staff supervision with results-driven mindset.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Residential Program Manager
Head Injury Association
10.2021 - Current
- Developed individualized support plans for residents, enhancing personal growth and independence.
- Coordinated daily activities and programs, fostering community engagement and social interaction among participants.
- Implemented training sessions for staff on best practices in resident care and safety protocols.
- Monitored program compliance with state regulations, ensuring high standards of service delivery.
- Collaborated with healthcare professionals to address residents' medical needs and facilitate holistic care.
- Evaluated program effectiveness through regular feedback from residents and families, driving continuous improvement initiatives.
- Led team meetings to strategize on program enhancements and resolve operational challenges effectively.
- Communicated regularly with guardians of residents, answering questions and addressing concerns.
- Developed strong relationships with residents'' families through consistent communication, involvement in care planning, and addressing concerns promptly.
- Managed financial aspects of the residential program, including budgeting, expense tracking, and resource allocation to maximize service delivery while minimizing costs.
- Managed documentation requirements efficiently by maintaining accurate records on resident progress notes case files treatment plans.
CNA
Huntington Hills Center for Health & Rehabilitation
05.2014 - 09.2021
- Provided compassionate care to residents, ensuring comfort and well-being.
- Assisted with daily living activities, promoting independence and dignity.
- Monitored vital signs, documenting changes for nursing staff review.
- Collaborated with multidisciplinary teams to develop individualized care plans.
- Advocated for resident needs, fostering a supportive environment.
Education
No Degree -
Suffolk Community College
Brentwood, NYSkills
- Individualized support planning
- Program compliance monitoring
- Staff training and development
- Community engagement strategies
- Documentation management
- Team leadership and coordination
- Health and safety protocols
- Positive working relationships
- Written and verbal communication
- Multitasking capacity
- Teamwork
- Time management
- Attention to detail
- HIPAA compliance
Certification
Employee of the Year 2024
Timeline
Residential Program Manager
Head Injury Association
10.2021 - Current
CNA
Huntington Hills Center for Health & Rehabilitation
05.2014 - 09.2021
No Degree -
Suffolk Community College