Shanika Boyd
Lilburn,GA
Summary
Creative Assistant Manager promotes proactive management of team activities and store operations. Skillfully monitors processes to meet changing demands, increase efficiency and boost revenue. Exceptional leadership for sales, customer service and service clerk employees. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Dollar Tree Stores
Memphis, TN
10.2022 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
- Coordinated with vendors to secure product availability at competitive prices.
CDL Truck Driver
Dream Big Production LLC
Memphis, TN
12.2018 - 10.2022
- Performed daily pre-trip inspections of the truck, including checking fluid levels and tire pressure.
- Maintained logbook of working hours, following federal regulations on rest breaks.
- Delivered goods to customers in a timely manner, ensuring accuracy of delivery.
- Followed all applicable traffic laws and maintained safe driving practices at all times.
- Communicated with dispatchers regarding delivery instructions or changes in routes due to weather or traffic conditions.
- Inspected trailers for proper functioning of brakes, lights, signals, tires and other safety equipment.
- Kept accurate records of deliveries made by noting names and addresses of customers on delivery documents.
- Communicated with dispatcher to relay and receive information about route changes and delays, quickly adjusting plans to maintain schedules.
- Kept vehicles in good operating condition with thorough inspections and basic maintenance.
- Planned routes using personal knowledge and GPS mapping software to optimize strategies.
- Drove tractor-trailer combinations to transport and deliver products, livestock or other materials.
- Retained valid proof of insurance and registration in vehicles.
Education
Associate of Science - Medicine (Pre-Medicine)
National American University - Rapid City
Rapid City, SD08-2018
Skills
- Store Leadership
- Employee Training
- Customer Service And Satisfaction
- Retail Inventory Management
- Store Opening And Closing
- Inventory Counting
- Inventory Tracking
- Prioritization
- Product And Service Knowledge
- Friendly And Positive
Timeline
Assistant Store Manager
Dollar Tree Stores
10.2022 - Current
CDL Truck Driver
Dream Big Production LLC
12.2018 - 10.2022
Associate of Science - Medicine (Pre-Medicine)
National American University - Rapid City
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