Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shanika Coles

Plainfield

Summary

Dynamic food service professional with extensive experience at JFK Hospital, excelling in food preparation and customer service. Proven ability to enhance guest satisfaction through effective team collaboration and adherence to food safety practices. Skilled in high-volume dining environments, consistently delivering quality service while maintaining hygiene standards.

Overview

9
9
years of professional experience

Work History

Food Service Worker

JFK Hospital
Eidson
03.2025 - Current
  • Operated dishwashing machines safely and efficiently.
  • Made meals in accordance with company standards and requirements.
  • Refilled condiments, napkins and server workstations.
  • Adhered to safety procedures when handling sharp objects or hazardous materials.
  • Coordinated with suppliers to ensure timely delivery of fresh ingredients.
  • Assembled and served meals according to specific guest requirements.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Prepared beverages such as coffee, tea, soda.

Sales Floor Associate Cashier

Goodwill
North Plainfield
10.2017 - 12.2017
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Maintained thorough knowledge of store merchandise, current sales, and promotions.
  • Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Welcomed customers, offering assistance to help find store items.

Busser

AMC Dine-In
Bridgewater
01.2016 - 10.2017
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Collaborated with waitstaff to ensure efficient communication and guest satisfaction.
  • Transported bus tubs and carts to and from the kitchen, facilitating effective dishwashing processes.
  • Followed safety and sanitation guidelines in accordance with local health regulations.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Refilled condiments and other supplies at tables and in service areas as necessary.
  • Cleared tables promptly after guests departed to prepare for new guests, minimizing wait times.
  • Ensured all tables were clean and ready for new customers, maintaining a hygienic dining environment.
  • Delivered food orders to tables in a timely manner according to company standards.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.

Education

Associate of Arts - Early Childhood Education

Union County College
Cranford, NJ
05-2017

Skills

  • Food safety practices
  • Food preparation
  • Customer service
  • Sales promotion
  • Team collaboration
  • Working quickly
  • High volume dining
  • Hospital standards
  • Safe food-handling techniques

Languages

English
Professional

Timeline

Food Service Worker

JFK Hospital
03.2025 - Current

Sales Floor Associate Cashier

Goodwill
10.2017 - 12.2017

Busser

AMC Dine-In
01.2016 - 10.2017

Associate of Arts - Early Childhood Education

Union County College

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