Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
OfficeManager

Shanika Haynes

35 Galveston Pl Apt A SW,DC

Summary

Professional Summary Security-focused and diligent guard skilled at protecting personnel and premises with significant physical strength and stamina.Firearms trained and knowledgeable of proper usage. Familiar with various tools of trade and security equipment. Responds and acts appropriately to situational assessments, including criminal acts, fire, medical emergencies and remaining alert, attentive vigilant at all times.
Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Experienced Security Monitor with quick instincts. Actively monitors surrounding and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.
Diligent Security professional with six years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrate new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures. Defensive security personnel with in-depth knowledge of law and order. Consistently works flexible hours in extreme weather conditions. Talented at conducting building patrols, securing entrances and exits and keeping visitors under

Overview

8
8
years of professional experience
1
1
Certification

Work History

Security Officer

Diversified Protection Corporation
Crystal City , VA
02.2022 - Current
  • Supervised creation and validation of anti-terrorism plans on all ships.
  • Provided top-notch protection for traveling public by conducting tests for explosives residue.
  • Authenticated boarding passes, identification and passports to prevent fraudulent travel.
  • Awarded position of visitation officer, working visitor reception desk as first contact point for persons entering facility.
  • Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
  • Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
  • Monitored and authorized entrance and departure of number of employees and visitors daily.

Janitorial Cleaner

Mister Kleen Maintenance
Alexandria, VA
12.2021 - 05.2022
  • Cleaned, stocked and sanitized restrooms and inspected timeframe to deliver guests immaculate, safe environments that reflected well on employer.
  • Projected friendly and positive image in interaction with employees and guests and built trusting and supportive relationships with other team members.
  • Served in various office, cafeteria and educational settings and gained transferable skills to clean environment to employers' full satisfaction.
  • Maintained cleaning equipment, performed minor repairs and communicated with management regarding specific needs for new equipment.
  • Handled equipment, chemicals and materials properly and with caution.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Worked on cleaning team to service hotels, offices and other commercial buildings.
  • Cleaned, stocked and sanitized restrooms and inspected timeframe to deliver guests immaculate, safe environments that reflected well on employer.

Security Officer

OMNIPLEX International Security Services
Chantilly , VA
11.2018 - 07.2021
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Checked and verified photo identification prior to granting facility access.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Reported suspicious activities and persons to law enforcement.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Reported irregularities such as fire and safety hazards to maintenance.
  • Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations.
  • Partnered with team of analysts to escalate and manage responses to all events impacting or threatening AWS personnel, property, and assets worldwide.
  • Guided periodic property safety inspections and oversaw remedial action for potential hazards.

Construction Surveillance Technician

Green Cyber Lab
Sterling , VA
08.2021 - 11.2021
  • Watched both live and recorded video surveillance footage.
  • Operated CCTV equipment, radios and ancillary equipment to reduce crime, disorder and fear of crime.
  • Reported any incidents immediately to local law enforcement.
  • Investigated prior incidents on CCTV to prepare reports for local authorities.
  • Visited sites and locations to identify areas needing to be monitored with CCTV cameras.
  • Maintained high awareness towards safety, damage and loss prevention by conducting number training seminars to associates.
  • Operated x-ray and metal detection devices to maintain safe environment for patrons and staff.
  • Responded to maintenance calls and troubleshot devices.
  • Installed, tested and serviced alarm and associated systems for commercial and residential customers.


  • Read and understood product manuals and blueprints.

Access Control Specialist

New Age Protection
Springfield , VA
09.2017 - 09.2018
  • Monitored property to report unlawful activity.
  • Prevented theft or misappropriation of goods, money or other items of value.
  • Circulated among visitors, patrons or employees to preserve order and protect property.
  • Prepared and maintained records and documentation pertaining to incidents.
  • Checked credentials and identifying paperwork for all incoming employees and visitors.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
  • Investigated complaints and documented findings.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV.
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.

Security Receptionist

Itility Solutions
Herndon , VA
12.2017 - 05.2018
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Confirmed appointments, communicated with clients and updated client records.
  • Resolved customer problems and complaints.
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Balanced employee availability, customer schedules and maximum load levels when scheduling appointments.
  • Answered inquiries and resolved or escalated issues to management personnel for problem resolution.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Operated multi-line telephone system to independently handle over Number calls each day.
  • Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
  • Collected, sorted, distributed and sent mail and packages.
  • Kept records in CRM to maintain customer data.

Assistant Manager

Chantelle’s Quality Child Care
Washington , DC
10.2012 - 04.2015
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Monitored security and handled incidents calmly.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Reduced financial discrepancies by monitoring credit card sales and deposits.

Education

Cardozo Senior High School
1200 Clifton St Nw
06.2012

Skills

  • Currently Posses a high security clearance with poly
  • Security Team Coordination
  • Law Enforcement Collaboration
  • CCTV Monitoring
  • CPR Certified
  • Security Regulation Enforcement
  • Employee and Visitor Screening
  • Traffic Patrol
  • Screening Wands
  • Medical Emergency Response
  • Investigative Skills
  • Prevention of Unauthorized Entry
  • Investigation Support
  • Credentialing Process
  • Interior and Exterior Patrol
  • Call and Complaint Investigation
  • Dock Loading
  • Background Investigations
  • Criminal Records Searches
  • Foot and Vehicle Patrol
  • Premises Patrols
  • Asset Securing
  • Passenger Screening
  • Checking Credentials
  • Public Safety and Security
  • Weapons Screening
  • Safety and Security
  • Maintenance Requirements
  • Escorting Customers
  • Secure Transportation
  • Reading Comprehension
  • Facility and Grounds Patrol
  • Responding to Emergencies
  • Data Logging
  • Motor Vehicle Escort
  • Administrative Duties
  • Bag Screenings
  • Database Query Software
  • Client Requirements
  • Preventing Incidents
  • Personal Protection
  • Armed Security Guard Certification
  • Restricted Area Protection
  • Dispatching
  • Team Player
  • Detailed Activity Logs

Certification

  • Certified JKO
    • Inside threat
    • Counter intelligent Certification
  • DCJS License
  • Maryland armed guard license

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Security Officer

Diversified Protection Corporation
02.2022 - Current

Janitorial Cleaner

Mister Kleen Maintenance
12.2021 - 05.2022

Construction Surveillance Technician

Green Cyber Lab
08.2021 - 11.2021

Security Officer

OMNIPLEX International Security Services
11.2018 - 07.2021

Security Receptionist

Itility Solutions
12.2017 - 05.2018

Access Control Specialist

New Age Protection
09.2017 - 09.2018

Assistant Manager

Chantelle’s Quality Child Care
10.2012 - 04.2015

Cardozo Senior High School
Shanika Haynes